Product Operations Administrator (Product Operations) (3 months contract)

5 days, 8 hours ago
Contract
Entry Level
Product Management
Agoda

Agoda

Agoda is an online travel agency that specializes in providing a vast selection of accommodation options worldwide, ensuring customers access to competitive pricing and a user-friendly booking experience.

Consumer Services
10K-50K
Founded 2005

Description

  • Handle data validation and processing in line with Product Content Operations standards and SLAs.
  • Analyze, report, and distribute validation results to support operational decision-making.
  • Suggest actionable improvements to manual and automated workflows to increase quality and efficiency.
  • Maintain and update work standards, SOPs, and guidelines.
  • Collaborate with internal and external stakeholders to improve operational and technical workflows.
  • Propose standardization ideas for workflows and documentation.
  • Identify, troubleshoot, and resolve issues as needed.
  • Support ad-hoc projects upon request.

Requirements

  • Undergraduate degree from an accredited university; fresh graduates are welcome.
  • Good written and verbal communication skills in English; fluency in other languages is a plus.
  • Experience in day-to-day operations in tech or the hospitality/OTA industry is a plus.
  • Data-driven, analytical, and detail-oriented mindset.
  • Ability to work under pressure in a time-constrained environment and adapt quickly to change.
  • Ability to self-manage, multitask, communicate effectively, work independently, and work collaboratively.
  • Proficiency in MS Excel, including Pivot Tables and VLOOKUP.
  • SQL or another programming language is a plus.

Interested in this position?

Apply directly on the company website

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