Manager, API Consultant - Travel Distribution (Bangkok-based)

3 weeks, 4 days ago
Full-time
Senior
Customer and Technical Support
Agoda

Agoda

Agoda is an online travel agency that specializes in providing a vast selection of accommodation options worldwide, ensuring customers access to competitive pricing and a user-friendly booking experience.

Consumer Services
10K-50K
Founded 2005

Description

  • Drive profitable growth for Agoda’s Strategic Partnerships and Travel Distribution business.
  • Manage end-to-end technical account management for Agoda’s largest B2B accounts.
  • Own connection performance, including new builds, rebuilds, upgrades, and day-to-day success rates.
  • Ensure optimal access to inventory, rates, rate plans, content, and availability for partners.
  • Extract and analyze complex data sets to identify trends, opportunities, and areas for improvement.
  • Collaborate cross-functionally, especially with Product Managers, to define business needs and influence feature design and prioritization.
  • Automate business processes to improve operational efficiency and scalability.
  • Identify and resolve technical issues that affect client connectivity and operations.
  • Serve as a trusted advisor to B2B clients by translating business needs into technical requirements.

Requirements

  • Bachelor’s degree in a quantitative, engineering, or computer science field.
  • 6-8+ years of hands-on experience in technical account management, solutions engineering, or a similar role in technology or travel.
  • Strong analytical skills with the ability to use data and insights to drive business strategy and decisions.
  • Ability to manage multiple priorities across concurrent projects in a fast-paced environment.
  • Strong problem-solving skills and a self-starter mindset.
  • Practical experience with API integrations and data transfers.
  • Strong proficiency in SQL and Excel.
  • Excellent written and verbal communication skills.
  • In-depth understanding of technical integrations and system architecture is preferred.
  • Experience in travel technology, hospitality tech, or related industries is preferred.
  • Strong command of Python, XML, or data modeling concepts is preferred.
  • Must be based in Bangkok, Thailand, with relocation support provided.

Benefits

  • Relocation support for candidates based in Bangkok, Thailand.
  • Opportunity to work with a diverse global team across Agoda and Booking Holdings.
  • Work on high-impact, innovative travel solutions in a data- and technology-driven environment.
  • Exposure to major B2B travel partners and world-leading travel providers.
  • Inclusive, merit-based workplace committed to equal employment opportunity.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Solutions Architect | Spain | Remote

Grafana 1K-5K IT Services

Grafana Labs is hiring a Senior Solutions Architect for Professional Services to help customers implement and expand Grafana-based observability solutions through hands-on technical consulting, training, and engagement delivery.

AWS Azure GCP Grafana Helm Jaeger Kubectl Kubernetes Prometheus
18 hours, 56 minutes ago

Technical Customer Success Manager (Healthcare SaaS)

Symmetrio Professional Services

Symmetrio is recruiting a Customer Success Manager for a rapidly growing healthcare technology organization, where the role supports users of a healthcare software platform and serves as the link between customers and internal technical teams.

Active Directory OpenID Connect SAML
19 hours, 26 minutes ago

Technical Account Manager (Integrated Care)

PointClickCare 1K-5K Health Care Providers & Services

PointClickCare is hiring a Remote Technical Account Manager to act as a technical liaison for healthcare clients, improving service quality and helping them maximize their Long-Term & Post-Acute Care and Acute & Payer solutions.

19 hours, 56 minutes ago

Technical Account Manager

LocalStack 11-50 Internet Software & Services

LocalStack is hiring a technical customer-facing specialist to help customers adopt its local cloud development platform and improve cloud development and dev/test workflows.

AWS AWS CDK Docker GitHub Notion Pulumi Serverless Terraform
22 hours, 35 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers