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Director, AI Transformation

10 hours, 19 minutes ago
United States
Full-time
Executive
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
CRM LLM
Apply Now
ActivTrak

ActivTrak

ActivTrak provides free workforce analytics software for productivity management, empowering teams with insights to optimize productivity and ensure compliance.

Professional Services
51-250
Founded 1995
$70M raised
View All Jobs 5

Description

  • Define and maintain the AI transformation roadmap aligned to business priorities across Revenue, Data, BI, and go-to-market functions.
  • Establish OKRs for AI adoption, productivity impact, and tool ROI, and report progress to senior leadership.
  • Evaluate, recommend, and govern the AI tool stack based on capability, cost, and organizational readiness.
  • Identify high-leverage AI use cases and prioritize delivery based on impact and feasibility.
  • Build, prompt, test, and iterate on AI solutions directly within the tools.
  • Design and deploy agentic AI workflows that automate multi-step business processes.
  • Work with Model Context Protocol (MCP) servers to connect AI models to internal systems, data sources, and third-party tools.
  • Use AI coding tools to accelerate solution development, automate scripts, and build internal tooling.
  • Partner with the AI Admin on integrations, prompt libraries, and production readiness for new solutions.
  • Lead proof-of-concept work on emerging AI capabilities and stress-test tools before broader rollout.
  • Bring GTM systems fluency to revenue-adjacent use cases such as CRM automation, pipeline intelligence, and sales workflow optimization.
  • Manage and develop a small team, setting scope, priorities, and success metrics.
  • Create a high-trust, high-output team culture focused on curiosity, iteration, and business impact.
  • Own the AI governance framework, including policies for acceptable use, data handling, model selection, and vendor risk.
  • Establish guardrails for agentic AI systems, including human-in-the-loop checkpoints, audit trails, and rollback procedures.
  • Partner with Legal, Security, and IT to ensure AI integrations meet privacy, compliance, and information security standards.
  • Maintain an inventory of AI tools, integrations, and MCP connections with documented risk ratings and review cadences.
  • Serve as the primary point of contact for AI needs across the company.
  • Own and run the AI steering cadence, including cross-functional meetings, agendas, decisions, and follow-through.
  • Represent the AI Transform function in leadership forums and communicate progress, priorities, and risks.

Requirements

  • 7+ years in operations, RevOps, GTM strategy, or technology transformation.
  • At least 2 years managing people or leading a function.
  • Demonstrated hands-on experience implementing AI solutions in a business context.
  • Fluency with modern AI platforms and the GTM stack, including LLMs, no-code/low-code automation, CRM AI features, sequencing tools, enrichment platforms, and attribution systems.
  • Working knowledge of agentic AI concepts and architectures.
  • Familiarity with MCP (Model Context Protocol) or equivalent integration patterns for connecting AI to live data sources and internal tools.
  • Hands-on experience with AI coding tools such as Claude Code, GPT Codex, or similar.
  • Demonstrated understanding of AI governance and compliance considerations, including acceptable use, data privacy, vendor risk, audit trails, and human oversight.
  • Active learner who stays current on new models, emerging frameworks, and evolving AI best practices.
  • SaaS company experience strongly preferred.
  • Clear, confident communicator who can translate technical concepts for non-technical stakeholders and vice versa.
  • Change management intuition and awareness that AI transformation is largely behavioral.
  • High ownership orientation with the ability to make decisions, iterate, and take accountability for outcomes.

Benefits

  • Competitive compensation and benefits.
  • Minimal travel.
  • Limited physical demands.
  • Opportunity to build something from the ground up at a work intelligence company.
  • Inclusive, equal opportunity workplace committed to diversity.

Interested in this position?

Apply directly on the company website

Apply Now

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