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Senior AI Engineer

2 months, 2 weeks ago
United States
Full-time
Senior
AI Engineer
Software Development
System Design
Apply Now
ActiveCampaign

ActiveCampaign

ActiveCampaign is a web-based software company that offers Email Marketing, Automation, and CRM services. Their Customer Experience Automation platform helps over 185,000 businesses build meaningful connections with their customers through personalized...

Internet Software & Services
251-1K
Founded 2003
$360M raised
View All Jobs 4

Description

  • Own the design and evolution of core capabilities within the internal AI agent platform.
  • Define and improve deployment patterns, shared services, and orchestration approaches for complex agent use cases.
  • Partner with business stakeholders to translate strategic goals into scalable AI agent solutions.
  • Work hands-on with builders to debug issues, answer technical questions, and unblock development.
  • Investigate failing repositories, run code locally, and resolve infrastructure or environment issues at the root cause.
  • Build and maintain reusable shared services, including modules, integration layers, logging patterns, and data access approaches.
  • Drive decisions around observability, governance, permissions, reliability, and cost-aware usage.
  • Help set technical direction for new capabilities so the platform is built on durable foundations.
  • Collaborate across engineering and business functions to identify and shape new opportunities for agent-led innovation.

Requirements

  • 5+ years of hands-on experience in software engineering, platform engineering, solutions engineering, infrastructure engineering, or a similar technical role.
  • Strong ability to design and implement production-ready systems across APIs, services, integrations, and data flows.
  • Experience working with cloud environments and modern application deployment patterns.
  • Comfort troubleshooting complex technical issues across infrastructure, application logic, and third-party integrations.
  • Prior experience building internal platforms, shared services, developer tooling, or reusable technical foundations.
  • Strong understanding of system design, reliability, scalability, and security considerations.
  • Demonstrated ability to take ownership of ambiguous technical problems and drive them from design through implementation.
  • Experience defining technical patterns, processes, or standards that other builders rely on.
  • Practical experience working with AI-powered applications, agent architectures, LLM-based workflows, or adjacent systems.
  • Strong communication skills and the proven ability to work cross-functionally in a fast-moving environment.
  • Comfort with ambiguity, a strong builder mentality, and a bias toward practical execution.

Benefits

  • Fully covered High Deductible Health Plan (HDHP) with complimentary telehealth access.
  • Free Calm subscription for wellness support.
  • Access to LinkedIn Learning, professional development programs, and career growth opportunities.
  • Open PTO for flexible time off and work-life balance.
  • Generous 401(k) matching with immediate vesting.
  • Quarterly perks, including commuter and lunch benefits for hub-based employees or a stipend for remote workers.
  • Four-week paid sabbatical with bonus after five years.
  • Collaborative, innovative culture with supportive colleagues.

Interested in this position?

Apply directly on the company website

Apply Now

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