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Senior AI Engineer

17 hours, 13 minutes ago
United States
Full-time
Senior
AI Engineer
Software Development
LLM System Design
Apply Now
ActiveCampaign

ActiveCampaign

ActiveCampaign is a web-based software company that offers Email Marketing, Automation, and CRM services. Their Customer Experience Automation platform helps over 185,000 businesses build meaningful connections with their customers through personalized...

Internet Software & Services
501-1000
Founded 2003
$360M raised
View All Jobs 3

Description

  • Own the design and evolution of core capabilities for the internal AI agent platform.
  • Define and improve deployment patterns, shared services, and orchestration approaches for reliable agent operations.
  • Partner with business stakeholders to translate strategic goals into scalable AI agent solutions.
  • Work directly with builders to resolve technical issues and unblock day-to-day development.
  • Investigate failing repositories, run code locally, and address infrastructure and environment issues at their root cause.
  • Build and maintain reusable modules, integration layers, logging patterns, and data-access approaches.
  • Drive decisions on observability, governance, permissions, reliability, and cost-aware AI usage.
  • Set technical direction and establish durable design patterns, processes, and standards for new capabilities.
  • Collaborate across engineering and business teams to identify and shape agent-led innovation opportunities.

Requirements

  • 5+ years of hands-on experience in software, platform, solutions, or infrastructure engineering, or a similar technical role.
  • Ability to design and implement production-ready systems across APIs, services, integrations, and data flows.
  • Experience with cloud environments and modern application deployment patterns.
  • Ability to troubleshoot complex issues across infrastructure, application logic, and third-party integrations.
  • Experience building internal platforms, shared services, developer tooling, or reusable technical foundations.
  • Strong understanding of system design, reliability, scalability, and security.
  • Ability to own ambiguous technical problems from design through implementation.
  • Experience defining technical patterns, processes, or standards used by other builders.
  • Practical experience with AI-powered applications, agent architectures, LLM-based workflows, or related systems.
  • Strong cross-functional communication skills, comfort with ambiguity, and a practical builder mindset.

Benefits

  • Fully covered High Deductible Health Plan, telehealth access, and a complimentary Calm subscription.
  • LinkedIn Learning, professional development programs, and career growth opportunities.
  • Open paid time off.
  • 401(k) matching with immediate vesting.
  • Quarterly commuter and lunch benefits for hub-based employees or a stipend for remote workers.
  • Four-week paid sabbatical with a bonus after five years.

Interested in this position?

Apply directly on the company website

Apply Now

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