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AI Productivity Customer Success Intern

1 month, 1 week ago
United States
Internship
Entry Level
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
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Actian

Actian

Actian Corp provides data management solutions for organizations to make confident, data-driven decisions and accelerate growth through hybrid data management, integration, and analytics services worldwide.

IT Services
251-1K
Founded 2005
View All Jobs 10

Description

  • Partner with Customer Experience, Customer Success, and Support stakeholders to evaluate current workflows and identify high-value opportunities for AI enablement.
  • Analyze repeatable manual tasks and recommend AI-assisted improvements that increase efficiency, consistency, and quality.
  • Design, test, and refine prompts, templates, and lightweight automations for common customer success workflows.
  • Create support for customer summaries, follow-up communications, account preparation, and internal handoffs using AI tools.
  • Document and operationalize best practices for AI usage, including prompt structure and workflow guidance.
  • Help enable teams to adopt AI more effectively through practical tools and recommendations.
  • Lead a capstone project focused on AI Productivity & Scale for CX/CS.
  • Present final recommendations, prototypes, prompts, and reusable assets at the Internship Showcase.

Requirements

  • Must be actively enrolled in a college degree program.
  • Must be legally authorized to work in the United States.
  • Strong interest in AI productivity, workflow design, and using technology to improve team operations (preferred).
  • Ability to identify patterns, simplify workflows, and translate ideas into practical solutions (preferred).
  • Strong written and verbal communication skills (preferred).
  • Pursuing a degree in Business, Information Systems, Computer Science, Data Analytics, Human-Computer Interaction, or a related field (preferred).
  • Hands-on experience using modern AI tools such as ChatGPT, Gemini, Claude, and/or Claude Code for writing, research, analysis, prototyping, or workflow improvement (preferred).
  • Familiarity with prompt engineering concepts and how to structure prompts for clarity and consistency (preferred).

Benefits

  • $20 to $30 per hour.
  • 12-week Summer Internship Program beginning June 8, 2026.
  • Structured learning plans and a dedicated buddy.
  • Focused capstone project with the opportunity to present at an Internship Showcase.
  • Regular remote intern events throughout the internship.
  • Opportunities to connect with executives through panel discussions, 1:1s, Q&A meetings, and events.
  • Workshops geared toward helping new professionals.
  • Travel provided for onsite orientation at the Austin, Texas office.

Interested in this position?

Apply directly on the company website

Apply Now

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