Project Manager

2 hours, 22 minutes ago
Full-time
Mid Level
Project and Program Management
ABC Legal Services

ABC Legal Services

ABC Legal Services is the nation's leading service of process and court filing company, providing fast, accurate, and compliant service of process and e-filing in the U.S. and 75 countries globally. With a focus on technology and efficiency, ABC Legal ...

Specialized Consumer Services
251-1K
Founded 1974

Description

  • Lead and coordinate internal projects focused on data quality, operational efficiency, and customer experience outcomes.
  • Create and maintain reporting and dashboards to track quality metrics, operational performance, and process health.
  • Partner with Operations, Analytics, and functional leaders to define requirements, timelines, and success metrics.
  • Act as a liaison between internal teams to ensure alignment, clarity, and execution of cross-functional initiatives.
  • Help resolve issues as they arise and track processes related to team needs.
  • Monitor project progress and ensure initiatives are clearly defined, executed effectively, and delivered successfully.

Requirements

  • 3-5 years of experience in Operations, Project Management, Business Analysis, or quality-focused roles.
  • Strong experience creating and interpreting reports to drive operational and quality improvements.
  • Demonstrated ability to identify process breakdowns, investigate issues independently, and implement solutions.
  • Solid understanding of operational workflows and end-to-end process management.
  • Strategic thinker who can identify problem patterns, develop solutions, and execute to completion.
  • Prior experience with Metabase, Jira, and internal business platforms.
  • Ability to present, communicate, and work effectively with internal teams.
  • Strong communication and interpersonal skills.
  • Strong team player.
  • Must be an internal applicant and current ABC Legal employee.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with company matching.
  • Paid time off.
  • 7 paid company holidays.
  • 4 floating holidays per year.
  • Life insurance and AD&D insurance.
  • Long-term disability coverage.
  • Health Care Reimbursement Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Employee Assistance Program (EAP).
  • Pet insurance.
  • Full-time schedule, Monday through Friday.
  • Starting pay of $20.00 to $25.00 per hour.

Interested in this position?

Apply directly on the company website

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