Learning Engagement Consultant (LEC)

3 weeks, 6 days ago
Full-time
Mid Level
Customer and Technical Support
360Learning

360Learning

360Learning offers a comprehensive digital learning platform that empowers organizations to collaboratively create, deliver, and enhance training courses, leveraging data and AI to engage learners and trainers while facilitating continuous upskilling f...

Diversified Consumer Services
251-1K
Founded 2010
$243M raised

Description

  • Support customers as they launch and adopt 360Learning’s collaborative learning platform.
  • Guide clients on how to use the platform to create, distribute, and engage learners in corporate learning.
  • Execute a blended training approach that combines e-learning and live workshops for a portfolio of customers.
  • Host workshops with customers and gather feedback to improve delivery.
  • Prepare and deliver complex workshop series for enterprise customers.
  • Participate in discovery meetings with product managers to identify features that affect the team’s work.
  • Support pre-sales activities for large prospects by showcasing the type of support an LEC provides.
  • Create educational resources for new services delivered by the LEC team.
  • Develop client-facing trainings and resources for new platform features and services.
  • Collaborate with Professional Services and Customer Success teams to help customers succeed.

Requirements

  • Experience creating or managing learning and development curriculum.
  • Strong listening and teaching skills.
  • Ability to communicate ideas clearly and concisely in writing and speaking.
  • Proactive, results-oriented mindset.
  • Curiosity and strong interest in digital tools and processes.
  • Bachelor’s degree or equivalent.
  • Experience in consultative or client-oriented roles is preferred.
  • Comfort working with learning platforms or related digital tools is preferred.
  • Ability to manage key project timelines and customer-facing work.
  • Enthusiasm for the company culture and collaborative learning mission.

Benefits

  • Base salary plus variable incentive pay and company equity.
  • Comprehensive medical, vision, and dental insurance starting your first full month.
  • RRSP/401k matching starting from day 1.
  • Generous parental leave.
  • Professional development opportunities through the company’s own platform.
  • Unlimited annual PTO, plus 5 sick days and 10 holidays.
  • Remote-first work environment with flexible work hours.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Enablement & Documentation Lead (UK)

Flosum 51-250 Internet Software & Services

Flosum is seeking a Technical Enablement & Documentation Lead to own product documentation and launch its official certification program across its Salesforce DevOps, backup, security, and compliance offerings.

CI/CD CRM Git Salesforce
1 hour, 18 minutes ago

Client Success Manager

Jenzabar 251-1K Internet Software & Services

Jenzabar is seeking a Client Success Manager to support higher education clients across a multi-state territory by managing relationships, reviewing account needs, and helping drive client satisfaction and future business.

1 hour, 50 minutes ago

Lead Instructor: Computer Support Specialist 8

Correlation One 251-1K Professional Services

Correlation One is hiring a remote Lead Instructor to deliver virtual training for large cohorts in its AI and data workforce development programs, with the goal of creating job-ready learners and supporting strong program outcomes.

Cybersecurity Network Security
2 hours ago

Chief Services and Delivery Officer

Versaterm 51-250 Internet Software & Services

Versaterm is seeking a Chief Services and Delivery Officer to lead its enterprise services and delivery organization for public safety technology solutions, modernizing how the company implements, supports, and scales customer-facing operations.

3 hours, 28 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers