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Functional Consultant

15 hours, 21 minutes ago
United States
Full-time
Junior
Implementation Consultant
Project and Program Management
CRM Salesforce
Apply Now
Zuri Group

Zuri Group

Zuri Group is a full-service consulting firm that assists renowned nonprofit organizations in enhancing their fundraising strategies and leveraging technology to maximize their impact.

Internet Software & Services
11-50
Founded 2007
View All Jobs 8

Description

  • Guide discovery for software configuration, custom development, and integration deliverables.
  • Lead technical requirements-gathering sessions to analyze client needs, define scope, and confirm solution viability.
  • Make configuration and design decisions based on client requirements.
  • Recommend best practices for system configuration, customization, process improvement, and staff training.
  • Educate and train clients on system functionality, especially during go-live stabilization.
  • Design, validate, and implement critical components in CRM platforms.
  • Explain complex system challenges and solutions in clear, accessible terms.
  • Define work needed to deliver solutions, including estimates of level of effort.
  • Provide oversight of project resources in partnership with project management.
  • Adapt to changing priorities in a fast-paced, dynamic environment.

Requirements

  • 2+ years in higher education advancement or development.
  • 2+ years of nonprofit or higher education CRM experience with Salesforce, BBCRM, Ascend, and/or Affinaquest.
  • Ability to collaborate with diverse teams and lead technical conversations with both technical and non-technical stakeholders.
  • Working knowledge of philanthropy practices and advancement services.
  • Strong oral and written communication skills with the ability to document and organize tasks and decisions.
  • Highly analytical, technically proficient, and able to learn new tools and software quickly.
  • Effective at building consensus and communicating with executives and senior-level staff.
  • Flexibility and ability to adapt quickly to new situations.
  • Demonstrated commitment to fostering diversity, inclusion, and belonging.
  • Familiarity with NPSP, Experience Cloud, Marketing Cloud, UCI’s Ascend, or Affinaquest is preferred.
  • Experience configuring Salesforce or BBCRM solutions is preferred.
  • Experience as a consultant or on large database/CRM implementations is preferred.
  • Experience leading user training and testing is preferred.

Benefits

  • Salary range of $85,000 to $112,500 per year, depending on experience.
  • Medical, dental, and vision insurance, with some plans covered 100% by Zuri Group.
  • Health Savings Account contribution by Zuri Group on eligible plans.
  • 401(k) plan with a 3% employer contribution.
  • Flexible Spending Accounts for health and dependent care expenses.
  • Company cell-phone plans and work-from-home equipment.
  • Wellness program with an emphasis on work-life balance.
  • Continuing education time and reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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