Associate Functional Consultant

14 hours, 29 minutes ago
Full-time
Entry Level
Customer and Technical Support
Zuri Group

Zuri Group

Zuri Group is a full-service consulting firm that assists renowned nonprofit organizations in enhancing their fundraising strategies and leveraging technology to maximize their impact.

Internet Software & Services
11-50
Founded 2007

Description

  • Assist with discovery for project deliverables, including software configuration, custom development, and integrations.
  • Support technical requirements gathering sessions to analyze client needs and business processes.
  • Define and document project scope and confirm solution viability.
  • Provide solutions and document client requirements to inform configuration and design decisions.
  • Recommend best practices for meeting client goals through system configuration, customization, process improvement, and staff training.
  • Educate and train clients on system functionality, especially during go-live stabilization.
  • Design, validate, and implement critical system components in CRM platforms.
  • Explain complex system challenges and solutions in clear, accessible language.
  • Assist in defining the work required to deliver client solutions, including level of effort estimates.
  • Provide oversight of project resources in partnership with project management.
  • Adapt to changing circumstances in a fast-paced, dynamic environment.

Requirements

  • Up to 2 years of experience in higher education advancement or development.
  • Experience gathering business requirements from stakeholders and determining solutions.
  • Ability to collaborate with cross-functional teams and lead technical conversations with both technical and non-technical audiences.
  • Strong oral and written communication skills with the ability to document and organize tasks and decisions.
  • Highly analytical, technically proficient, and able to learn new tools and software quickly.
  • Ability to build consensus and communicate effectively with executives and senior-level staff.
  • Flexibility and ability to adapt quickly to new situations.
  • Enthusiasm for learning and openness to feedback.
  • Commitment to fostering diversity, inclusion, and belonging.
  • Knowledge of philanthropy practices and advancement services (preferred).
  • Experience with nonprofit or higher education CRMs such as Salesforce, BBCRM, Ascend, or Affinaquest (preferred).
  • Experience as a consultant or with large database or CRM implementations (preferred).
  • Experience leading user training and testing (preferred).

Benefits

  • Salary range of $75,000 to $85,000 per year, depending on experience.
  • Medical, dental, and vision insurance, with some plans covered 100% by Zuri Group.
  • HSA employer contribution on eligible plans.
  • 401(k) plan with a 3% employer contribution.
  • Flexible spending accounts for health and dependent care expenses.
  • Company cell-phone plans and work-from-home equipment.
  • Wellness program with an emphasis on work-life balance.
  • Continuing education time and reimbursement.

Interested in this position?

Apply directly on the company website

Apply Now

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