Zuma

Zuma

Zuma is a cutting-edge company that offers an automated sales agent powered by AI and human support to enhance consumer-business interactions. By leveraging AI, ML, and human expertise, Zuma boosts sales conversion rates and support capacity for busine...

Professional Services
11-50
Founded 2021
$7M raised

Description

  • Lead system rewrites to create a scalable, resilient architecture.
  • Design and optimize data storage systems for customer and AI workloads.
  • Build and improve deployment pipelines for reliable, automated releases.
  • Set up and manage cloud infrastructure using Infrastructure as Code.
  • Establish observability, incident response, security hardening, and engineering best practices.
  • Develop analytics and monitoring for platform performance, reliability, and AI solution effectiveness.
  • Support customer onboarding, reliable integrations, and scalable support operations.
  • Collaborate directly with customers, engineering, and product teams to resolve issues and improve internal processes.
  • Mentor engineers on infrastructure, scalability, and AI product development.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
  • 3+ years of experience building production-grade software systems focused on scalability, performance, and reliability.
  • Backend development expertise with Node.js, including API design, system architecture, and cloud-based services.
  • Experience with AWS, GCP, or similar cloud platforms and Infrastructure as Code tools such as Terraform or Pulumi.
  • Hands-on experience designing, tuning, and scaling high-throughput database systems.
  • Experience building and maintaining CI/CD pipelines, automated testing, and modern DevOps practices.
  • Strong communication skills and ability to work effectively in a distributed, fast-paced environment.
  • Comfort operating in an early-stage, high-ownership environment with evolving priorities and direct customer interaction.
  • Experience with React and TypeScript (preferred).
  • Exposure to LLM-based systems, AI infrastructure, or agentic AI workflows (preferred).

Benefits

  • Health, dental, and vision insurance.
  • Gym and workspace stipends.
  • Computer and workspace enhancements.
  • Unlimited PTO.
  • Significant equity in a venture-backed company.
  • Opportunity to help build Zuma’s engineering foundations and culture.

Interested in this position?

Apply directly on the company website

Apply Now

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