Senior Program Manager, Partner Services Success Americas

2 weeks, 4 days ago
Full-time
Senior
Project and Program Management
Zscaler

Zscaler

Zscaler is a cybersecurity pioneer providing industry-leading CASB and SASE solutions, revolutionizing internet security with a cloud-based platform that protects users worldwide.

Internet Software & Services
1K-5K
Founded 2007

Description

  • Drive theater-level execution of partner-led services motions and manage opportunity progression.
  • Inspect active opportunities, identify stalled deals, and surface execution gaps.
  • Establish regional inspection cadences, opportunity review rhythms, and escalation paths.
  • Support strategic partners in building services readiness and moving toward repeatable execution.
  • Build field-facing playbooks, templates, and inspection guides for broader adoption.
  • Serve as the execution and feedback loop between the field and global programs.
  • Coordinate across Partner Programs, Channel, Sales, Services, and Enablement to maintain ownership and operating standards.
  • Track progress on partner readiness and briefings to improve activation and scalability.

Requirements

  • 7–10 years of experience in partner programs, channel operations, partner success, professional services, managed services, consulting/advisory, or SaaS GTM execution.
  • Proven ability to work across Sales, Channel, Services, and Partner organizations without direct authority.
  • Strong operational discipline with experience in opportunity inspection, cadence management, and executive-ready reporting.
  • Experience building practical field-facing playbooks, templates, and operating models that support execution at scale.
  • Strong business acumen with the ability to simplify complex workflows and tailor messaging for regional and global stakeholders.
  • Comfortable working across time zones as needed.
  • Experience supporting partner-led professional services, managed services, co-delivery, or advisory services motions (preferred).
  • Background working with GSIs, National Solution Providers, VARs, MSSPs, or large enterprise SaaS partner ecosystems (preferred).
  • Technical familiarity with CRM, PRM, PSA, partner portals, and services attach tracking/reporting dashboards (preferred).

Benefits

  • Base salary range of $122,500 to $175,000 USD.
  • Base salary is separate from commission, bonus, and equity, if applicable.
  • Various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks and other employee benefits.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Canada- Technical Program Manager (PEO)

PointClickCare 1K-5K Health Care Providers & Services

PointClickCare is hiring a Technical Program Manager to coordinate complex, cross-functional product and engineering initiatives that improve delivery flow and drive measurable customer and business impact across its platform ecosystem.

Confluence JIRA
16 minutes ago

Senior Strategy & Planning Manager

instacart.careers 1K-5K Internet Software & Services

Instacart is hiring a Senior Manager, Strategy & Planning to lead commercial strategy and cross-functional execution for its Fulfillment Pro API business across domestic and international markets.

CRM Looker Mode Salesforce SQL Tableau
57 minutes ago

Data & AI Manager

Sapsol Technologies 51-250 Internet Software & Services

A consulting-focused Data & AI program leader at Microsoft will drive enterprise cloud analytics and data platform transformation using Microsoft Fabric and Azure data services.

Agile Power BI
2 hours, 51 minutes ago

Director, Emergency Management Recovery

AC Disaster Consulting 51-250 Professional Services

AC Disaster Consulting is hiring a Director of Emergency Management Recovery to lead federal and state disaster recovery and hazard mitigation programs, oversee client delivery and team performance, and support growth across its recovery portfolio.

3 hours, 7 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers