Member Acquisition Specialist - Riverside

7 hours, 1 minute ago
Full-time
Junior
Sales and Business Development
ZócaloHealth

ZócaloHealth

Zócalo Health: Virtual family medicine service for Latinos, providing same and next day virtual appointments, personalized care teams, and holistic wellness approach.

Health Care Providers & Services
1-10
Founded 2021
$5M raised

Description

  • Conduct in-person outreach and enrollment conversations with eligible community members.
  • Drive same-day registrations and maximize conversion opportunities in field settings.
  • Guide individuals through registration, intake, and enrollment processes.
  • Own weekly enrollment, registration, and conversion goals.
  • Follow up on referrals and leads to convert them into enrolled members.
  • Identify and escalate barriers that prevent enrollment or engagement.
  • Represent Zócalo Health professionally at partner sites, community locations, and events.
  • Support Zócalo-hosted events and other community-based enrollment activities.
  • Accurately complete documentation and enrollment workflows in Athena and other required systems.
  • Work closely with Market Growth Managers and communicate field insights, operational issues, and barriers in real time.

Requirements

  • 1–3+ years of experience in community outreach, healthcare enrollment, public health, sales, canvassing, customer engagement, or other field-based roles.
  • Bilingual English-Spanish required.
  • Comfortable initiating conversations and engaging people in public settings.
  • Experience working toward performance goals, outreach targets, or enrollment metrics preferred.
  • Strong communication and relationship-building skills.
  • Organized, reliable, and comfortable working independently in field environments.
  • Comfortable using technology and documentation systems.
  • Reliable transportation and willingness to travel locally.
  • Flexible schedule, including evenings and weekends as needed.
  • Experience with Medi-Cal, ECM, Community Supports, or community-based healthcare programs preferred.
  • Experience with Athena health or comparable systems preferred.
  • Familiarity with local community resources and populations served preferred.
  • Must be authorized to work in the United States.

Benefits

  • Competitive pay of $26–$28/hour.
  • Equity compensation package.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan.
  • Generous PTO policy, up to 15 days per year for full-time employees.
  • $1,000 home office stipend.
  • Equipment provided for the role.
  • Opportunity for rapid career progression and personal growth.

Interested in this position?

Apply directly on the company website

Apply Now

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