Transaction Coordinator (Real Estate)

1 week, 6 days ago
Full-time
Junior
Customer and Technical Support
Zipdev

Zipdev

Zipdev specializes in connecting businesses with highly skilled remote talent from Latin America, offering a cost-effective solution for hiring software developers and virtual assistants.

Professional Services
51-250
Founded 2014

Description

  • Manage outbound calls to home buyers and renters to coordinate notary signing appointments.
  • Provide a warm, professional, and service-oriented customer experience throughout the signing process.
  • Confirm scheduling details and maintain smooth communication between escrow officers, notaries, buyers, and renters.
  • Review, enter, and verify file information and documentation with a high level of accuracy.
  • Maintain organized, accurate digital records, workflows, and task tracking systems.
  • Respond to client questions and provide timely updates to keep clients informed and supported.
  • Act as a professional representative of the Caffeinated Closers brand in all client interactions.
  • Support operational organization and help ensure documentation and processes meet company quality standards.
  • Collaborate with internal teams to support efficient day-to-day operations.

Requirements

  • 2 years of experience in administrative roles or similar fields.
  • Excellent English communication skills, both written and verbal.
  • Strong customer service and phone communication skills.
  • High attention to detail with an accuracy-focused mindset.
  • Ability to manage multiple tasks and stay organized in a fast-paced environment.
  • Reliable home office setup with high-speed internet and a quiet workspace.
  • Availability to work 9:00 AM to 5:00 PM Pacific Time.
  • Must be based in LATAM.
  • Previous experience in customer service, real estate, escrow, title, or mortgage industries is preferred.
  • Experience scheduling appointments or coordinating operations is preferred.
  • Familiarity with CRM systems or administrative workflow tools is preferred.
  • Experience handling sensitive documentation or client information is preferred.

Benefits

  • Work remotely Monday through Friday, 40 hours a week, with no weekends.
  • 10 business days of vacation per year.
  • 5 national holidays per year.
  • 5 company holidays per year, including Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and Zipdev Day.
  • Parental leave.
  • Health care reimbursement.
  • Active lifestyle reimbursement.
  • Quarterly home office reimbursement.
  • Payroll deduction purchase plans.
  • Longevity bonus.
  • Continuous learning bonus.
  • Access to training and professional development platforms.

Interested in this position?

Apply directly on the company website

Apply Now

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