Senior Systems Engineer (L3)

10 hours, 22 minutes ago
Full-time
Senior
DevOps and Infrastructure
Zipdev

Zipdev

Zipdev specializes in connecting businesses with highly skilled remote talent from Latin America, offering a cost-effective solution for hiring software developers and virtual assistants.

Professional Services
51-250
Founded 2014

Description

  • Handle technical escalations from first report through resolution without review from others.
  • Lead Microsoft and infrastructure projects end to end, including tenant migrations and server migrations.
  • Design and execute Intune and Autopilot rollouts, including configuration profiles, compliance policies, app deployment, and Conditional Access.
  • Manage Exchange and SharePoint work, including Microsoft 365 mail flow and recovery-related tasks.
  • Plan and implement network builds, including VLAN design and site-to-site VPNs.
  • Perform security hardening and support security incident response.
  • Mentor three junior technicians and lead the on-call rotation.
  • Jump in on lower-level tickets or other tasks as needed to keep clients moving.

Requirements

  • 5+ years of MSP experience in the US, or equivalent MSP experience in LATAM.
  • Proven expertise with Microsoft Intune and Autopilot.
  • Deep hands-on ability to design an Intune and Autopilot rollout from scratch.
  • Strong Microsoft 365 experience, including Exchange Online, SharePoint, Entra ID, mail flow, and recovery.
  • Solid networking experience with Meraki, Fortigate, site-to-site VPN, and VLAN design.
  • Real security incident-response experience.
  • Jamf or Apple MDM experience is a plus.
  • Fluent English, written and spoken, above C1 level.
  • Ability to work independently, isolate problems before making changes, and know when to escalate versus resolve.
  • No degree required.

Benefits

  • Remote work Monday through Friday, 20 hours per week, with no weekends.
  • 10 business days of vacation per year.
  • 5 national holidays plus 5 company holidays.
  • Parental leave.
  • Health care reimbursement.
  • Active lifestyle reimbursement.
  • Quarterly home office reimbursement.
  • Payroll deduction purchase plans.
  • Longevity bonus.
  • Continuous learning bonus and access to training and professional development platforms.

Interested in this position?

Apply directly on the company website

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