Systems Engineer II

10 hours, 51 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
DYOPATH

DYOPATH

DYOPATH, a leading MSP, empowers organizations with trusted IT solutions and exceptional customer service, formed through the merger of industry leaders to combat cyber threats and IT challenges effectively.

Internet Software & Services
251-1K
Founded 1994

Description

  • Monitor server performance and troubleshoot issues to keep systems efficient and reliable.
  • Create, maintain, and enforce server configuration standards across environments.
  • Install, configure, update, and remove server software and applications as needed.
  • Monitor storage capacity and recommend infrastructure improvements and upgrades.
  • Administer and support Microsoft Azure and Microsoft 365 environments.
  • Configure and maintain network settings, including IP addressing, DNS, and routing protocols.
  • Provide technical support for users experiencing issues with company systems and applications.
  • Support hardware installations and minor equipment repairs.
  • Maintain technical documentation, operational procedures, and system standards.
  • Participate in incident resolution, troubleshooting, and root cause analysis.
  • Support process improvements and operational initiatives to improve service quality and efficiency.
  • Guide and support Level I Engineers when needed.

Requirements

  • Bachelor's degree required.
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
  • MCSE certification required.
  • Microsoft Azure certifications preferred.
  • Microsoft 365 certifications preferred.
  • VMware certifications preferred.
  • CompTIA A+ preferred.
  • OEM equipment certifications preferred.
  • Familiarity with ASTEA preferred.
  • Minimum of 5 years of experience in network administration, systems administration, or infrastructure support.
  • Experience administering and supporting Windows Server environments.
  • Hands-on experience with Microsoft Azure Administration and Microsoft 365 Administration.
  • Strong knowledge of TCP/IP, DNS, IP addressing, and routing protocols.
  • Experience monitoring server performance, storage utilization, and infrastructure health.
  • Knowledge of security patch management and infrastructure security best practices.
  • Experience troubleshooting complex user and system issues.
  • Ability to create and maintain technical documentation, procedures, and configuration standards.
  • Strong organizational skills and the ability to manage multiple priorities.
  • Excellent verbal and written communication skills with technical and non-technical audiences.
  • English proficiency required.
  • Ability to work independently and within a team environment.

Benefits

  • Remote work from Mexico.
  • Salary of 37,000 MXN monthly.
  • Aguinaldo of 25 days, above the legal requirement.
  • Vacation plus 25% premium.
  • IMSS plus major medical insurance for the family.
  • Monthly savings fund plus pantry vouchers.
  • Transportation assistance.
  • Quarterly performance bonus opportunities.
  • Paid life events leave, including parental, marriage, and bereavement leave.
  • Opportunities for technical training, certifications, and professional development.

Interested in this position?

Apply directly on the company website

Apply Now

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