Zendesk

Zendesk

Zendesk provides a comprehensive software solution designed to enhance customer service and engagement through an AI-powered platform that facilitates communication across various channels, including text, mobile, phone, email, live chat, and social me...

Professional Services
5K-10K
Founded 2007

Description

  • Lead feature implementation from proposal and specification through development, maintenance, and ongoing improvement.
  • Collaborate with business stakeholders, especially finance and operations, to understand billing and invoicing needs and identify inefficiencies.
  • Propose and lead technical solutions that streamline billing operations and improve process efficiency.
  • Review code changes and mentor junior engineers on code quality and maintainability.
  • Guide efforts to improve codebase health and reduce technical debt through regular housekeeping work.
  • Provide technical leadership, feedback, and guidance during team planning and discussion.
  • Participate in product decision-making and own projects end to end.
  • Help scale strategic billing systems to support future growth.

Requirements

  • 4+ years of software development experience, with a strong focus on backend systems and a full-stack mindset.
  • Hands-on experience with Go is preferred; experience with Python, Java, or Node.js is also relevant.
  • Proficiency in SQL.
  • Experience developing solutions in the cloud and/or using cloud services.
  • Strong knowledge of software engineering practices, design patterns, and architectural principles.
  • Experience with Git/GitHub.
  • Excellent written and verbal English communication skills.
  • Ability to engage non-technical stakeholders and translate business challenges into technical requirements and solutions.
  • Proven experience leading technical projects from conception to deployment.
  • Experience with cloud billing for AWS, GCP, and Azure is a bonus.
  • Experience with Google BigQuery is a bonus.

Benefits

  • Remote full-time work option in the UK, Ireland, Estonia, the Netherlands, Sweden, and Israel, with contractor options in Eastern Europe and Portugal.
  • Unlimited vacation.
  • Flexible working options.
  • Health insurance.
  • Parental leave.
  • Employee stock option plan.
  • Home office allowance.
  • Professional development stipend.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Full-Stack Kotlin Engineer (Kineto)

JetBrains 1K-5K Internet Software & Services

Kineto is seeking an experienced Kotlin engineer to help build and evolve an AI-powered web app platform for creators, educators, and small businesses.

Android Flux gRPC Helm iOS Java Kotlin LLM Microservices Neon Node.js PostgreSQL React Spring Boot Swift Terraform TypeScript WebSockets
11 minutes ago

Wellhub Talent Pool | Software Engineer

Wellhub 1-10 Gas Utilities

Wellhub is building a talent pool for future Backend and Frontend Software Engineer roles on its Technology and Product team, focused on developing global-scale wellbeing technology products.

Agile AWS CI/CD CSS Design Systems DynamoDB GCP Go GraphQL HTTP Java Kotlin MySQL Node.js PostgreSQL React SQL TypeScript
11 minutes ago

Senior Software Engineer, Back-end (Fraud)

Affirm 1K-5K Diversified Financial Services

Affirm is hiring a Senior Software Engineer in its remote Europe-based Fraud Engineering team to build backend systems and fraud tooling that help detect, mitigate, and respond to fraud across the user journey.

Apache Airflow AWS CI/CD dbt Kotlin Kubernetes Microservices MySQL PostgreSQL Python Snowflake SQL
11 minutes ago

Principal Software Engineer, Corporate AI

Dropbox 1K-5K Internet Software & Services

Dropbox is hiring a Principal Software Engineer to lead its intelligence, AI, and data initiatives, shaping scalable systems that improve customer, partner, and employee experiences while driving productivity and growth.

Go Java Machine Learning NLP Python Scala
11 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers