Digital Consulting Architect, CPQ

1 week ago
Full-time
Lead
Software Development
Zaelab

Zaelab

Zaelab is a premier B2B commerce consultancy specializing in modern and innovative solutions. They excel in Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools, helping enterprises enhance digital commerce experiences and drive profitabili...

Professional Services
51-250
Founded 2010

Description

  • Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives in client-facing architectural discussions and solution reviews.
  • Lead end-to-end CPQ strategy, architecture, and delivery execution for enterprise clients.
  • Design and guide solution architecture for product modeling, pricing, discounting, approvals, contracts, and order fulfillment workflows.
  • Lead the architecture and functional design of custom product configurators, including Logik.ai on ServiceNow.
  • Design secure and scalable integrations with commerce platforms, ERP systems, CDPs, middleware, and other enterprise systems.
  • Conduct business and technical discovery, define future-state CPQ roadmaps, and perform gap analysis.
  • Facilitate business process mapping sessions and produce functional and architectural documentation.
  • Contribute hands-on to configuration, development, troubleshooting, and technical problem-solving alongside delivery teams.
  • Mentor consultants, developers, and analysts on CPQ architecture, platform capabilities, and delivery best practices.
  • Support pre-sales efforts by scoping engagements, proposing architecture approaches, and communicating solution value to stakeholders.

Requirements

  • 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations.
  • 3+ years of focused experience in CPQ, Quote-to-Cash, B2B Commerce, or complex product configurations.
  • Proven experience designing and delivering custom CPQ or product configurator solutions.
  • Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware.
  • Hands-on experience with JavaScript, REST, SOAP, and APIs.
  • Experience in digital commerce, service modernization, or customer experience transformation is a strong plus.
  • Background in Manufacturing and B2B is nice to have.
  • Demonstrated ability to engage and influence senior stakeholders and translate complex requirements into architectural plans.
  • Proven experience designing or implementing AI-driven workflows or using AI insights to improve service operations.
  • Certified System Administrator within 60 days of hire.
  • Certified Application Developer within 90 days of hire.
  • Certified Implementation Specialist – Sales & Order Management (SOM).
  • Certified Implementation Specialist – Customer Service Management (CSM).
  • Certified Implementation Specialist – Field Service Management (FSM).
  • ServiceNow CPQ / Product Configuration (Logik.ai) certification or equivalent CPQ certification.
  • Certified Technical Architect within the first year.
  • Equivalent certifications such as Salesforce CPQ Specialist, Salesforce Revenue Cloud Consultant, Salesforce Architect, Salesforce Service Cloud Consultant, or Salesforce Field Service Lightning.

Benefits

  • Unlimited vacation/PTO.
  • Full health benefits and 401(k) Fixed Percentage Plan for USA employees.
  • RRSP for Canada employees.
  • Fully remote, distributed team environment.
  • Paid parental leave.
  • Ongoing training and education opportunities.
  • Inclusive, accessible, and equal-opportunity workplace with accommodation support.

Interested in this position?

Apply directly on the company website

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