Payments Product Manager (US, Remote)

1 month, 3 weeks ago
Full-time
Senior
Product Management
Your Business

Your Business

Empowering businesses one transaction at a time. More approvals, lower fees, total payment freedom.

Diversified Financial Services

Description

  • Own the payments platform end to end and drive its roadmap forward.
  • Audit and improve the dunning and recovery stack to reduce involuntary churn.
  • Evaluate, compare, and manage payment vendors and platform layers.
  • Optimize routing, network tokenization, and express checkout to improve initial auth rates.
  • Run continuous experimentation across the checkout and payments flow.
  • Pull and analyze payment performance data directly from the data warehouse.
  • Write product specifications and coordinate implementation with a dedicated engineering scrum team.
  • Negotiate vendor SLAs and drive issue resolution when payment systems break.
  • Present findings and recommendations to executive stakeholders, including the CFO.
  • Manage chargebacks, fraud posture, and compliance-related concerns.

Requirements

  • 5+ years of experience in payments product or payments program management in subscription or e-commerce.
  • Hands-on experience with payment orchestration platforms and multi-MID routing.
  • Experience with dunning and recovery, including retry logic, involuntary churn metrics, and vendor evaluation.
  • Strong self-sufficiency with modern BI tools and data analysis.
  • Demonstrated use of LLMs and agentic tools in product work today; this is a minimum qualification.
  • Comfort with owning chargebacks, fraud posture, and regulatory compliance context.

Benefits

  • Fully remote work.
  • Unlimited PTO plus company holidays.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • HSA and FSA options plus Employee Assistance Program.
  • Pet insurance and commuter benefits (state specific).
  • Company equipment provided.

Interested in this position?

Apply directly on the company website

Apply Now

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