Client Success Associate

1 hour, 27 minutes ago
Full-time
Junior
Customer and Technical Support
YipitData

YipitData

YipitData specializes in market research for the disruptive economy by analyzing billions of data points daily to deliver accurate and timely insights on over 1,000 companies, aiding investors in making informed decisions and helping businesses enhance...

Professional Services
251-1K
Founded 2013
$492M raised

Description

  • Support and grow client relationships across the Asia Pacific market.
  • Identify engagement opportunities with sophisticated investors.
  • Drive user engagement through creative account management approaches.
  • Serve as a trusted resource by helping clients get the most value from YipitData’s research.
  • Develop strong expertise in the company’s products and associated investment narratives.
  • Identify and execute expansion opportunities, risk mitigation, and engagement strategies.
  • Manage a high-touch, high-volume client base.
  • Communicate complex ideas clearly to a wide range of audiences.

Requirements

  • Professional fluency in both English and Mandarin, spoken and written.
  • 2 to 5 years of experience in the expert network or financial industry is strongly preferred.
  • Genuine interest in financial markets and belief in data-powered products.
  • Strong oral and written communication skills, including excellent questioning skills.
  • Ability to clearly communicate complex ideas to diverse audiences.
  • Strong judgment in handling a wide variety of client situations and communications.
  • Ability to build strong client relationships and be sensitive to client needs.
  • Resourceful, resilient, excited to learn, positive, self-starter, and team player.
  • Ability to manage a high-touch, high-volume client base.

Benefits

  • Highly competitive salary with commission plan.
  • Growth based on impact rather than tenure, face time, or office politics.
  • An environment centered on ownership, respect, and trust.
  • Opportunities to learn, self-improve, and master skills.

Interested in this position?

Apply directly on the company website

Apply Now

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