RemoteLeaf Logo
Log in Sign up

Technical Account Manager

3 hours, 2 minutes ago
United States
Full-time
Senior
Technical Account Manager
Customer and Technical Support
Salesforce
Apply Now
Xometry

Xometry

Xometry is a top AI-enabled marketplace for on-demand manufacturing, providing CNC machining, 3D printing, and more. Fast lead times and high-quality custom parts for engineers and designers worldwide.

Industrial Conglomerates
251-1K
Founded 2013
View All Jobs 7

Description

  • Serve as a trusted technical advisor for assigned enterprise accounts.
  • Conduct weekly onsite visits at customer and partner locations to build relationships and understand needs.
  • Collaborate with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform.
  • Proactively identify and resolve potential manufacturing challenges.
  • Track upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities.
  • Route awarded projects to the most qualified manufacturers in Xometry's network.
  • Conduct monthly on-site audits of manufacturing partners to verify quality standards and customer specifications.
  • Manage projects through production to successful completion and on-time delivery.
  • Handle critical communications, order changes, and escalations related to customer orders.
  • Partner with Enterprise Sales Executives to drive account growth, retention, and service expansion.

Requirements

  • Bachelor's degree in Mechanical Engineering or a closely related field such as Aerospace Engineering, Product Design/Development, or Industrial Engineering.
  • 7+ years of experience in manufacturing, product development, and project management.
  • Experience in the aerospace industry is highly preferred.
  • Strong understanding of manufacturing processes and DFM principles, particularly for CNC applications.
  • Experience with CNC machining, tube bending, composites, or 3D printing is preferred.
  • Proficiency in modeling and drafting software such as SolidWorks.
  • Experience with CRM systems such as Salesforce.
  • Proficiency in Google Suite and Microsoft Office Suite.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to travel to customer and partner sites up to 50%, including short-notice and multi-day travel.

Benefits

  • Base salary range of $117,000 to $152,000 annually plus commission.
  • 401(k) match.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Generous paid time off, including vacation, sick leave, floating holidays, and fixed holidays.
  • Maternity and bonding leave.
  • Employee assistance program (EAP) and other wellbeing resources.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Celonis

Principal Client Value Partner

Celonis 1K-5K IT Services

Celonis is seeking a Principal Client Value Partner to serve as the strategic and technical lead for a major enterprise account, translating advanced data and AI architecture into measurable business value.

Germany Full-time Lead Customer Success Manager Technical Account Manager
Databricks Generative AI Kafka SAP
38 minutes ago
Veeam Software

Technical Account Manager, Nordics

Veeam Software 1K-5K Internet Software & Services

Veeam is hiring a Technical Account Manager in Denmark to act as a trusted technical advisor for enterprise customers and help them successfully adopt and realize value from Veeam’s data resilience solutions.

Denmark Full-time Senior Technical Account Manager
AWS Azure Linux
1 hour ago
Phillips

Field Service Engineer-NC

Phillips 251-1K Industrial Conglomerates

Phillips Commercial, a division of Phillips Corporation, is hiring a Virtuoso Field Service Engineer in South Carolina to travel from home throughout the state and service CNC machines at customer sites.

United States Full-time Junior Technical Account Manager
$50k-$75k
1 hour, 50 minutes ago
CoinGecko

Customer Success Associate, API (L2)

CoinGecko 51-250 IT Services

CoinGecko is hiring a remote-first Customer Success Associate, API (L2) in Selangor to manage customer success for its API product and drive onboarding, retention, renewals, and account growth.

Malaysia Full-time Senior Customer Success Manager Technical Account Manager
Agile Blockchain CRM HubSpot
2 hours, 47 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers