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Operations Analyst (Remote - Work from Anywhere)

1 month, 1 week ago
Anywhere, Gibraltar
Full-time
Junior
Operations Analyst
Data Science and Analytics
Confluence JIRA
Apply Now
Xapo Bank

Xapo Bank

Xapo Bank is a fully regulated private bank based in Gibraltar, bridging the gap between crypto and traditional finance. Their innovative app allows users to securely transact and build wealth with the power of crypto and the ease of traditional financ...

Capital Markets
51-250
Founded 2014
$40M raised
View All Jobs 13

Description

  • Troubleshoot and resolve issues related to customer transactions and payments operations.
  • Execute daily or weekly payments to vendors and business partners.
  • Manage transaction statements and perform reconciliations of company assets.
  • Carry out controls to ensure financial data quality, completeness, and integrity.
  • Support the Finance team with reconciliation and control activities.
  • Monitor card transaction processing, including authorizations and settlements.
  • Handle debit card transaction disputes and fraud claims.
  • Assist Customer Support with customer inquiries related to operations and cards.
  • Support back-office tasks and ensure timely completion of operational activities.
  • Contribute to ad hoc projects and help improve operational policies, processes, procedures, and internal controls.

Requirements

  • 1-3 years of relevant experience in an Operations department, ideally at a bank, fintech, or financial institution.
  • Bachelor's degree or equivalent in Business Administration or a related field.
  • Experience in at least one of these areas: payments, banking, financial reconciliation, or card disputes.
  • Fluent written and spoken English communication skills.
  • Strong analytical and problem-solving abilities.
  • Advanced Excel or database skills with a high attention to detail.
  • Ability to prioritize and manage multiple tasks in a dynamic environment.
  • Ability to work with minimal supervision and act as a proactive self-starter.
  • Interest in technology and cryptocurrencies.
  • Dedicated workspace, reliable internet connection, and equipment that meets minimum technical specifications.
  • Alignment with Xapo values and values-driven leadership principles.
  • Experience with Jira, Confluence, and Miro (preferred).
  • Experience with Finastra or other core banking platforms (preferred).
  • Experience with G-Suite, Slack, and Zoom (preferred).
  • Experience with Mastercard Connect or VISA Online (preferred).

Benefits

  • 100% remote work from anywhere in the world.
  • Flexible work schedule.
  • Flexible PTO plan.
  • Annual learning and development budget.
  • Opportunity to work with a high-performance, globally distributed team.

Interested in this position?

Apply directly on the company website

Apply Now

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