Risk Operations Analyst (Mandarin Speaking)

2 hours, 21 minutes ago
Full-time
Mid Level
Data Science and Analytics
Stripe

Stripe

Stripe is a global technology company that provides financial infrastructure for the internet. They offer a suite of APIs and tools for businesses to accept online and in-person payments, automate financial processes, and embed financial services in th...

Diversified Financial Services
5K-10K
Founded 2009
$8700M raised

Description

  • Conduct unified risk reviews for Greater China users during onboarding and assess fraud, compliance, and policy risks.
  • Work directly with users and go-to-market teams to gather business context, validate documentation, and assess supportability.
  • Perform periodic investigations on high-risk accounts to identify and mitigate fraudulent or other risky behavior.
  • Investigate, mitigate, and remediate incidents related to fraud, compliance, or supportability risks.
  • Identify gaps in current systems, policies, and strategies and recommend process improvements to support scale and reduce emerging risks.
  • Lead cross-functional projects to improve operational processes and tools for detecting and actioning high-risk users.
  • Collaborate with stakeholders across go-to-market, operations, risk, and product to reduce financial and ecosystem risk.
  • Conduct root cause analysis and drive investigative and operational process improvements.

Requirements

  • At least 4 years of experience conducting complex risk investigations.
  • At least 1 year of experience leading risk-related projects or initiatives while collaborating with cross-functional stakeholders.
  • Experience using data to propose creative solutions to tactical and strategic problems.
  • Strong problem-solving skills, team orientation, and a creative mindset.
  • Willingness and ability to challenge the status quo and propose improvements.
  • Ability to approach challenges from the user’s perspective while staying pragmatic and solutions-oriented.
  • Professional fluency in written and verbal Mandarin.
  • Preferred experience conducting risk assessments focused on fraud, compliance, or supportability.
  • Preferred experience in APAC and Greater China, ideally in payments, e-commerce, or fintech.
  • Preferred experience working directly with users on document requests, onboarding, and risk requirements.
  • Preferred experience designing fraud or risk workflows, analyst tooling, and procedural workflows.
  • Strong proficiency in SQL for analysis, insights, dashboards, and visualizations.

Interested in this position?

Apply directly on the company website

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