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Onboarding & Training Specialist

2 hours, 35 minutes ago
United States
Full-time
Junior
Training Specialist
Education and Training
Apply Now
x.ai

x.ai

x.ai is a technology company founded in 2014 that specializes in developing artificial intelligence personal assistants. Their flagship product is a personal assistant that efficiently schedules meetings for users. With a focus on sustainable business ...

Internet Software & Services
51-250
Founded 2023
$44M raised
View All Jobs 19

Description

  • Own the end-to-end onboarding experience for new AI Tutors from offer acceptance through readiness.
  • Design, schedule, and deliver initial orientation and foundational training programs.
  • Coordinate equipment, system access, and login permissions to ensure day-one readiness.
  • Create, evaluate, and continuously improve training materials, playbooks, and resources.
  • Partner with Human Data leads and subject-matter experts to identify skill gaps and deliver ongoing development.
  • Track onboarding progress, training completion, and readiness status, and resolve blockers proactively.
  • Serve as the primary point of contact for new tutors and provide timely support and guidance.
  • Coordinate readiness status and capacity planning with recruiting, operations, quality, and program leads.
  • Participate in hiring events and interviews as needed.
  • Manage communications and announcements to the tutor population.

Requirements

  • Bachelor’s degree.
  • 1+ years of professional experience in onboarding, training, learning & development, human resources, customer success, or a related people-facing role.
  • Direct experience onboarding or training contractors, contingent workers, or specialized talent, especially in AI, data labeling, content moderation, or similar high-volume quality programs.
  • Experience designing and facilitating live or asynchronous training sessions.
  • Strong organizational, multi-tasking, and prioritization skills in a fast-moving environment.
  • Excellent written and verbal communication skills with the ability to explain complex processes simply.
  • High sense of urgency, ownership, and attention to detail.
  • Comfort working with tracking systems, spreadsheets, and basic learning tools.
  • Familiarity with AI/ML data collection or human feedback workflows is a plus.
  • Preference for candidates based in or willing to relocate to the Palo Alto, CA area; remote work is also possible.
  • Position occasionally requires the ability to work overtime and weekends when needed.

Benefits

  • US-based salary of $76,000 - $138,000 USD depending on experience, skills, education, location, and qualifications.
  • Equity.
  • Comprehensive medical, vision, and dental coverage.
  • Access to a 401(k) retirement plan.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid sick leave for eligible U.S.-based positions.
  • Various discounts and perks.

Interested in this position?

Apply directly on the company website

Apply Now

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