Manager, Human Data Operations

4 hours, 39 minutes ago
x.ai

x.ai

x.ai is a technology company founded in 2014 that specializes in developing artificial intelligence personal assistants. Their flagship product is a personal assistant that efficiently schedules meetings for users. With a focus on sustainable business ...

Internet Software & Services
51-250
Founded 2023
$44M raised

Description

  • Own end-to-end quality and delivery for critical Human Data projects at scale.
  • Lead, coach, and develop Team Leads and AI Tutors, including performance management and career growth.
  • Manage a globally distributed workforce across full-time employees and contractors.
  • Partner with Program Staff, Go-to-Market, and Engineering teams to define data requirements and labeling strategies.
  • Set and continuously improve annotation guidelines, taxonomy, operational standards, and quality assurance processes.
  • Identify bottlenecks and improve efficiency using metrics and KPIs such as send-back rate, tutor utilization, and lead time.
  • Recruit, hire, and build a high-performance team and talent pipeline.
  • Design and iterate training, certification, and onboarding systems for new team members and leaders.
  • Serve as the voice of the tutors and coordinate with Human Data Engineers on process improvements.
  • Report program status, risks, and outcomes to senior leadership.

Requirements

  • 2+ years of people leadership experience, including managing Team Leads or equivalent managers.
  • Experience delivering high-quality operations at scale in data annotation, AI training/evaluation, content quality, operations, or a similar domain.
  • Basic understanding of AI/ML concepts and the impact of training data quality on model performance.
  • Familiarity with project management tools such as Notion, JIRA, Linear, or Axiom.
  • Strong track record of building and improving data quality systems and operational processes (preferred).
  • Experience managing a globally distributed workforce with mixed employment types (preferred).
  • Proficiency in SQL and data analysis, with Lean principles or similar a plus.
  • Domain expertise in Finance, STEM, Coding/Software Engineering, or another technical field.
  • Excellent communication, interpersonal, and stakeholder alignment skills.
  • Candidates must be based in the United States, Dubai, Ireland, United Kingdom, Japan, India, Indonesia, South Korea, Philippines, or Singapore, with remote work also possible.

Benefits

  • US-based salary of $108,000 - $162,000, depending on experience, skills, education, location, and qualifications.
  • Equity as part of the total rewards package.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid sick leave for eligible U.S.-based positions.
  • Various discounts and perks.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Staff Supply Chain Manager, Thermal

Lucid Motors 1K-5K Automotive

Lucid Motors is hiring a Staff Supply Chain Manager to lead global sourcing for thermal systems, managing commodity strategy, supplier negotiations, and cross-functional delivery for vehicle programs.

SAP
3 hours, 24 minutes ago

Global Trade Compliance Senior Analyst

unybrands 51-250 Internet Software & Services

unybrands is seeking a Trade Compliance Manager to run day-to-day global customs compliance and tariff classification across its brand portfolio.

ERP NetSuite
3 hours, 24 minutes ago

Sr. Global Supply Chain Manager- BIW

Lucid Motors 1K-5K Automotive

Lucid Motors is hiring a Sr. Global Supply Manager to lead supplier sourcing, negotiations, and production readiness for the BIW team across the product lifecycle.

ERP SAP
3 hours, 24 minutes ago

Ground Operations Lead -Chennai (Contractual)

Flix SE 1001-5000 Travel tech

Flix is hiring a Chennai-based Ground Operations Lead to oversee intercity travel operations, station execution, and vendor coordination as the company expands in South India.

3 hours, 24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers