05. Case Manager with Law Firm Experience | Fully Remote | USD Payments

1 month, 4 weeks ago
www.getstafi.com

www.getstafi.com

Stafi offers remote staffing solutions with college-educated, highly trained virtual assistants for businesses. Save time, focus on core tasks, and scale operations efficiently with our systematic and efficient team.

Professional Services
11-50
Founded 2009

Description

  • Conduct client onboarding and case management introductions, including regular check-ins to provide updates and gather information.
  • Monitor clients' medical treatment and other required actions to ensure compliance with case needs.
  • Track and document case progress, ensuring all client interactions, files, and reports are accurately saved and maintained.
  • Manage calendars, deadlines, and follow-ups, notifying and updating all relevant stakeholders.
  • Coordinate with medical providers to provide and retrieve necessary information and follow up on liability issues and policy limits.
  • Communicate with insurance companies, government agencies, and the USCIS on behalf of clients and the firm.
  • Prepare and send MedPay demands and handle other third-party administrative tasks as needed.

Requirements

  • At least 1 year of experience working in a law firm with a focus on Personal Injury (PI) and Immigration cases.
  • Strong understanding of U.S. Personal Injury and Immigration legal procedures and case management.
  • Proficiency in verbal and written English at C1 level or higher.
  • Background in customer service and sales (highly desirable).
  • Excellent prioritization and time-management skills and the ability to work independently.
  • Ability to handle confidential information with discretion.
  • Bachelor’s degree in law (preferred).
  • Permanent residence in Latin America.
  • Owns a reliable laptop (Windows or Mac, 2017 or newer) and a stable internet connection.

Benefits

  • Fully remote position with no onsite travel required.
  • Long-term opportunities to build a lasting professional relationship with the company.
  • 2 weeks of paid time off plus recognition of U.S. holidays.
  • Access to in-house psychological and wellness coaching services.
  • Free access to coaching programs for personal and professional development.
  • Free access to over 200 online courses for continued learning.

Interested in this position?

Apply directly on the company website

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