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Business Growth Manager

1 week, 3 days ago
United States
Full-time
Mid Level
Customer Success Manager
Customer and Technical Support
Digital Marketing
Apply Now
WorldVia

WorldVia

WorldVia specializes in providing personalized travel planning services through a network of over 2,000 experienced travel advisors, helping clients create memorable vacations tailored to their desires for joy, romance, and adventure.

Consumer Services
11-50
Founded 2014
View All Jobs 7

Description

  • Execute onboarding programs for new travel agents joining the network.
  • Provide live training, one-on-one coaching, and recorded webinars to help agents build their businesses.
  • Conduct regular check-ins and progress reviews with assigned agents.
  • Monitor travel sales production, KPI performance, and structured goals to improve results.
  • Identify performance gaps and deliver targeted coaching and training.
  • Ensure agents are proficient in WorldVia’s tools and technologies and drive tool adoption.
  • Develop and deliver training on new tools and industry best practices.
  • Build and maintain strong relationships with individual agents and agent groups as the primary point of contact.
  • Collaborate with other departments to resolve agent issues and improve satisfaction.
  • Implement retention strategies, conduct feedback sessions, and support at-risk agents.
  • Generate performance, adoption, and satisfaction reports and present insights to senior management.

Requirements

  • Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
  • 3-5 years of experience in travel industry sales, account management, or a related role.
  • Proven track record of driving growth and achieving sales targets.
  • Strong understanding of the travel agency business model and industry trends.
  • Excellent communication and interpersonal skills.
  • Ability to coach, mentor, and motivate others.
  • Proficiency in CRM systems and data analysis tools.
  • Strong problem-solving and decision-making abilities.
  • Experience working with a host agency or travel consortium is preferred.
  • Knowledge of travel booking tools is preferred.
  • Familiarity with digital marketing strategies for travel businesses is preferred.

Benefits

  • Competitive salary and performance-based bonuses.
  • Employer-sponsored medical and dental insurance with employee contribution.
  • Fully funded life insurance (1x salary) and long-term disability insurance.
  • Optional employee-paid vision insurance and short-term disability insurance.
  • 401(k) with up to 4% company match.
  • Paid time off, company holidays, and additional time off for your birthday and work anniversary.
  • Discount travel program and travel industry perks/discounts.
  • Opportunities for professional development and career growth.

Interested in this position?

Apply directly on the company website

Apply Now

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