Global Project Manager

1 week ago
Full-time
Senior
Project and Program Management
WorkWave

WorkWave

WorkWave provides field service management software solutions to automate business operations, improve efficiency, and enhance customer experiences through a suite of products like PestPac® and WorkWave Service™.

Professional Services
251-1K
Founded 1984

Description

  • Manage customer relationships and support Professional Services and Delivery teams throughout the project lifecycle.
  • Scope billable projects and develop clear, detailed statements of work.
  • Own execution of a diverse portfolio of projects across enterprise software deployments and smaller rollouts.
  • Champion the use of AI and automation tools to improve project tracking, reporting, and documentation.
  • Travel domestically up to 25% to lead kick-offs, steering committee reviews, and client relationship meetings.
  • Build and maintain strong relationships with global stakeholders, delivery teams, and cross-border customers.
  • Define or analyze project scope, impacts, resource allocations, and localized outcomes.
  • Develop detailed project plans, dependencies, and schedules across multiple time zones.
  • Track concurrent workstreams, monitor deadlines, and keep projects on schedule.
  • Communicate project progress clearly to sponsors, board members, delivery teams, and clients.
  • Identify, track, escalate, and resolve risks and localized issues proactively.
  • Maintain accurate, audit-ready project documentation and close projects to support revenue recognition.

Requirements

  • 5+ years of dedicated Project Management experience, ideally in global IT/software and SaaS deployments.
  • Experience using AI-powered tools, including project management software, generative AI tools, or predictive analytics.
  • Experience working within structured project management frameworks such as PRINCE2 or PMP.
  • Proven success delivering complex projects on time, on budget, and against revenue targets.
  • Ability to manage competing priorities, tight international deadlines, and detailed project work without sacrificing quality.
  • Exceptional written, verbal, facilitation, and negotiation skills with strong cultural awareness for global communication.
  • Demonstrable commercial acumen and experience making decisions that affect project profitability.
  • Excellent interpersonal skills and the ability to build trust quickly with diverse, cross-functional, remote international teams.
  • High proficiency with project management and collaboration tools such as MS Project, Smartsheets, MS Office, and G-Suite.
  • Willingness to travel domestically up to 25%.

Benefits

  • Remote-first global work environment with flexible work options.
  • Casual, collaborative workplace culture with strong emphasis on teamwork and trust.
  • Robust health and dental coverage plus 401(k) with company match.
  • Flexible Time Off policy or generous PTO plan, plus paid holidays.
  • Up to 4 weeks of paid bonding leave.
  • Tuition reimbursement and access to ongoing training resources.
  • Employee Assistance Program with free 24/7 counseling, financial counseling, legal guidance, and adoption assistance.
  • 24/7 virtual medical care through Teladoc, plus regional discounts, perks, and charitable giving opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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