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General VA / Business Operations Coordinator

1 hour ago
Philippines
Full-time
Junior
Operations Specialist
Customer and Technical Support
Apply Now
Workable

Workable

Workable is the top recruiting software trusted by 5000+ companies to streamline hiring processes and make the right choice faster.

Internet Software & Services
251-1K
Founded 2012
$84M raised
View All Jobs 21

Description

  • Provide day-to-day administrative support across the business.
  • Manage scheduling and appointment coordination.
  • Prepare quotes based on information provided by the business owner.
  • Follow up on outstanding quotes and customer enquiries.
  • Generate, manage, and follow up on invoices.
  • Communicate with customers via phone, email, and other channels.
  • Liaise with suppliers, contractors, and other business contacts as required.
  • Assist with social media administration and content creation.
  • Maintain accurate records and keep information up to date.
  • Support process improvements and operational efficiency initiatives.

Requirements

  • 2–5 years of experience in administration, customer service, operations support, or virtual assistant roles.
  • Previous experience supporting clients in AU, US, UK, CA, or similar markets is highly regarded.
  • Strong verbal and written English communication skills.
  • Comfortable speaking with customers over the phone.
  • Excellent organisational and time management skills.
  • Strong attention to detail and ability to manage multiple priorities.
  • Proactive and able to work independently.
  • Professional and customer-focused approach.
  • Experience preparing quotes, invoices, or customer documentation is highly regarded.
  • Familiarity with Tradify, ServiceM8, Outlook, Canva, or similar platforms is desirable.
  • Experience supporting trades, construction, property, or service-based businesses is beneficial but not essential.
  • Fully remote role aligned with Australian business hours (AEST).
  • Full-time engagement of 40 hours per week.
  • Regular communication via email, Voxer, Microsoft Teams, and Zoom.

Benefits

  • Up to AUD 1,200 per month compensation, depending on experience.
  • Long-term growth potential within the business.
  • Opportunity to develop into a team lead role as the business expands.
  • Fully remote work arrangement.
  • Full-time stable engagement as an independent contractor.

Interested in this position?

Apply directly on the company website

Apply Now

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