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Technical Account Manager, Spanish speaking

13 hours, 12 minutes ago
Spain
Mid Level
Technical Account Manager
Customer and Technical Support
Docker Kubernetes
Apply Now
Wiz

Wiz

Wiz is a leading cloud security platform trusted by Fortune 100 companies to prevent data breaches and vulnerabilities, enabling faster and secure cloud development.

IT Services
251-1K
Founded 2020
$900M raised
View All Jobs 70

Description

  • Plan and execute strategies to increase customer adoption and usage of the Wiz platform.
  • Provide strategic and hands-on technical guidance from onboarding through operationalization.
  • Advise customers on deployment, operational best practices, and establishing a Wiz Center of Excellence.
  • Serve as the primary technical liaison for customer questions and escalations.
  • Collaborate with Support, Product Management, Engineering, Sales, and Renewal teams to resolve issues and support customer outcomes.
  • Lead customer workshops that help users realize the full value of the Wiz platform.
  • Build trusted advisor relationships with stakeholders from practitioners to C-level executives.
  • Develop customer Success Plans with goals and KPIs, then track and report progress internally and externally.
  • Advocate for customer needs across Wiz teams and share input on new feature availability.
  • Manage account escalations, identify expansion opportunities, and support contract renewals.

Requirements

  • 3+ years of experience in technical customer-facing roles such as Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineer.
  • Strong understanding of cloud services, cloud architectures, and cloud security best practices.
  • CSP-level certifications such as Certified Solutions Architect or Certified DevOps Engineer are preferred.
  • Familiarity with container technologies such as Docker and Kubernetes, including associated security considerations.
  • Strong problem-solving skills with the ability to troubleshoot complex technical issues and drive resolution.
  • Proven experience building and maintaining relationships with enterprise clients and achieving performance targets.
  • Excellent communication and interpersonal skills for engaging stakeholders at all levels of an organization.
  • B.S. in Computer Science, Engineering, or a similar field, or equivalent experience.
  • Fluent Spanish and English.
  • Legal right to work in the country where the position is based, without visa sponsorship.

Benefits

  • Opportunity to join a fast-growing, high-impact cloud security company.
  • Work with a global team spanning over 20 countries and customers including more than 50% of the Fortune 100.
  • Chance to make a significant impact in an early-stage but rapidly growing market.
  • Collaborative environment that values world-class talent, excellence, and growth.

Interested in this position?

Apply directly on the company website

Apply Now

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