Medical Executive Assistant / Care Coordinator (Part-Time)

2 days, 2 hours ago
Part-time
Junior
Marketing and Growth
Winning Assistants

Winning Assistants

Winning Assistants specializes in providing HIPAA certified virtual assistants to healthcare professionals, enabling them to efficiently manage administrative tasks such as medical billing, coding, and patient communications, thereby allowing clients t...

Health Care Providers & Services

Description

  • Serve as the primary point of contact for patients and guide them through next steps in care.
  • Schedule appointments and respond to patient and administrative inquiries.
  • Coordinate patient follow-up activities and ongoing care support.
  • Process prescription refill requests.
  • Provide front desk and general administrative support.
  • Monitor, upload, and document laboratory results in Healthie EMR.
  • Assist patients with laboratory-related questions and basic troubleshooting.
  • Perform laboratory insurance eligibility verification when needed.
  • Support marketing, KPI tracking, affiliate management, supplement inventory, and other business tasks when patient-facing work is complete.
  • Assist with social media content and management as needed.

Requirements

  • At least 1 year of experience as a Medical Executive Assistant, Care Coordinator, or Medical Virtual Assistant supporting a US healthcare practice.
  • At least 1 year of experience with laboratory coordination or laboratory-related administrative responsibilities preferred.
  • Experience with EMR documentation; Healthie EMR experience is a plus.
  • Experience performing insurance eligibility verification is preferred.
  • Functional, naturopathic, or integrative medicine experience is a plus.
  • Basic marketing, KPI reporting, or data tracking experience is a plus.
  • Experience with supplement or inventory management is an advantage.
  • Excellent verbal and written English communication skills with a professional, patient-centered approach.
  • Strong organizational, multitasking, and time management skills.
  • Must provide an NBI Clearance and/or Local Police Clearance before onboarding.
  • Must be available for video meetings with camera on when required.
  • Must have a reliable laptop or desktop, stable internet of at least 25 Mbps, a noise-canceling headset, a working webcam, and a quiet professional workspace.

Benefits

  • Remote part-time work schedule.
  • Dedicated HR and contractor support team.
  • Optional premium VPN access for privacy and security.
  • HIPAA and cybersecurity training plus certification provided.
  • Access to Top 1% VA performance training.
  • Client-approved U.S. holidays off.
  • Client-approved paid or unpaid time off.
  • Access to tools, templates, workflow guides, and SOP support.
  • Optional performance-based incentives, bonuses, or increased hours.

Interested in this position?

Apply directly on the company website

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