NEMT Operations Associate

2 weeks, 5 days ago
Full-time
Mid Level
Sales and Business Development
Wingz

Wingz

Wingz provides compassionate and safe Non Emergency Medical Transportation (NEMT) services across the U.S., utilizing a network of credentialed drivers to help vulnerable populations access necessary healthcare.

Road & Rail
51-250
Founded 2011
$14M raised

Description

  • Build and manage relationships with healthcare facilities, brokers, and partners to support market growth in assigned US territories.
  • Drive outreach, pipeline activity, and partnership development for market expansion.
  • Monitor driver performance and safety scores to support driver reliability and service quality.
  • Investigate incidents and implement corrective action protocols related to driver safety and operations.
  • Manage end-to-end driver onboarding, including documentation, background checks, training, and system enrollment.
  • Ensure drivers are fully deployment-ready before their first trip.
  • Maintain operational compliance with NEMT federal and state regulations.
  • Keep records audit-ready and resolve compliance gaps as they arise.
  • Support operations in a structured, accountable, and resolution-driven manner across assigned tasks.
  • Collaborate within a support team environment and transition into a specialized track based on performance and operational needs.

Requirements

  • Minimum 3 years of relevant experience in one of the listed operational tracks.
  • Strong written and verbal English communication skills, with a professional and confident tone.
  • Comfortable working independently in a remote, US-facing environment.
  • Proficient with data, trackers, dashboards, and operations tools.
  • Experience with US-based clients or companies is a strong advantage.
  • Leadership or team coordination experience is a significant advantage and may qualify a candidate for senior or lead-level placement.
  • Background in business development, sales, client relations, or partnership management is a fit for the Market Associate track.
  • Background in fleet operations, logistics, QA, safety management, or transport compliance is a fit for the Driver Safety & Reliability track.
  • Background in HR operations, people operations, workforce administration, or talent coordination is a fit for the Driver Onboarding track.
  • Background in regulatory compliance, healthcare administration, risk management, or policy implementation is a fit for the Compliance track.

Benefits

  • Remote independent contractor setup.
  • Full-time, long-term employment arrangement.
  • Salary of USD 700 to 1,000 per month.
  • 10 PTO days.
  • HMO after the probationary period.
  • Semi-monthly pay-out frequency.
  • US hours schedule aligned to EST.

Interested in this position?

Apply directly on the company website

Apply Now

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