Remote Healthcare Virtual Assistant - PH

2 hours, 9 minutes ago
Part-time
Junior
Customer and Technical Support
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised

Description

  • Document new patient and referral intake.
  • Manage patient and healthcare provider appointment bookings, cancellations, and rescheduling.
  • Input patient information, medical records, and billing data into EMR/EHR systems.
  • Assist with processing insurance claims, verifying insurance information, and handling billing inquiries and documentation.
  • Respond to incoming patient inquiries and direct them to the appropriate healthcare professional.
  • Assist in analyzing healthcare data, preparing reports, and maintaining records.
  • Ensure HIPAA compliance, privacy regulation adherence, and patient confidentiality.
  • Coordinate the sending of medical records to departments, providers, and professionals as directed by the Managing Physician.
  • Perform ad hoc tasks as assigned.

Requirements

  • Bachelor's degree in a medical field or pharmaceutical-related industry.
  • At least 1 year of experience as a Medical Virtual Assistant.
  • Excellent written and verbal English communication skills at C1 level or higher.
  • Solid understanding of medical terminology and practices.
  • Proficiency in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations and HIPAA compliance requirements.
  • Strong interpersonal, organizational, and time management skills with keen attention to detail.
  • Tech-savvy and familiar with desktop sharing, cloud services, and VoIP.
  • Ability to work a graveyard shift and US work hours (20-40 hours per week).
  • Technical setup including a USB noise-canceling headset, working webcam, main and backup computer with at least 1.8 GHz processor and 4GB RAM, and wired internet speeds of at least 25 Mbps main and 10 Mbps backup.

Benefits

  • Health insurance (HMO) included.
  • Performance incentives and holiday/overtime pay.
  • Paid training and upskilling opportunities.
  • 100% work-from-home arrangement.
  • Career growth opportunities in a supportive team environment.
  • Job security and stability.
  • Inclusive and fun work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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