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Legal Intake Specialist Full-time | 21320

1 day, 21 hours ago
Philippines
Full-time
Junior
Paralegal
Customer and Technical Support
Apply Now
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-200
Founded 2017
$2M raised
View All Jobs 11

Description

  • Answer inbound calls from prospective clients with a professional, welcoming approach.
  • Screen and qualify potential cases using structured client evaluation tools.
  • Explain the firm's value and legal strategy sessions to prospective clients.
  • Schedule legal strategy sessions through the customer management system.
  • Follow up with prospective clients throughout the legal intake process.
  • Complete clerical work, including paperwork, spreadsheet updates, text messages, and email follow-ups.
  • Document client interactions accurately and promptly.
  • Organize paperwork and perform data entry for new-client onboarding.

Requirements

  • Demonstrated success in a client-facing customer service or sales role.
  • Excellent written and verbal English communication skills.
  • Professional, confident phone presence and a compassionate, client-service-oriented approach.
  • Self-motivated, reliable, proactive, quick to learn, and goal-oriented.
  • Strong attention to detail and organizational skills.
  • High school diploma required; college coursework or degree preferred.
  • Proficiency with Microsoft Office, particularly Microsoft Excel.
  • USB noise-cancelling headset, working webcam, and computer with at least a 1.8 GHz processor and 4 GB RAM.
  • Primary internet connection of at least 25 Mbps and backup internet connection of at least 10 Mbps.
  • Ability to work full-time from 8:00 AM to 5:00 PM EST and submit a brief cover letter and DISC Assessment.

Benefits

  • PHP 43,000–PHP 45,000 monthly salary.
  • Health insurance (HMO).
  • 100% work-from-home arrangement.
  • Performance incentives and holiday and overtime pay.
  • Paid training on client evaluation tools, customer management systems, and legal intake processes.
  • Job security, stability, and career growth opportunities.
  • Upskilling opportunities and an inclusive, supportive team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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