E-commerce Support & Automation Assistant

1 week, 6 days ago
Full-time
Junior
Customer and Technical Support
Wing Assistant

Wing Assistant

Wing Assistant: Your dedicated assistant for businesses and executives, offering affordable support for essential tasks to drive business growth.

Professional Services
51-250
Founded 2017
$2M raised

Description

  • Manage order processing across Amazon, Shopify, eBay, Michaels, Etsy, and Faire.
  • Respond to customer inquiries and resolve order-related issues via email.
  • Monitor and manage existing AI agents and automations, including handling workflow edge cases.
  • Coordinate daily communication and task updates through WhatsApp, Slack, and ClickUp.
  • Support the client’s e-commerce operations in an organized, timely, and remote work environment.

Requirements

  • Experience managing multiple e-commerce marketplaces.
  • Experience in customer service and order processing.
  • Ability to manage communications and workflows across multiple tools.
  • Ability to work remotely from the Philippines.
  • Availability to work the 10:00 AM to 7:00 PM PST schedule.
  • Technical setup with a USB noise-cancelling headset and working webcam.
  • Computer with at least a 1.8 GHz processor and 4GB RAM minimum.
  • Internet connection with at least 25 Mbps main cable service and 10 Mbps backup speed.
  • Willingness to receive paid training on AI agent and automation workflows.

Benefits

  • Salary package of PHP 38,000 per month.
  • Performance incentives.
  • Paid training.
  • 100% work-from-home setup.
  • Holiday and overtime pay.
  • Opportunities for career growth and upskilling.
  • Job security and stability.
  • Inclusive and supportive team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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