Marketing Operations Controller

14 hours, 47 minutes ago
Full-time
Senior
Marketing and Growth
Who Gives A Crap

Who Gives A Crap

Who Gives A Crap is a socially conscious company that sells eco-friendly toilet paper, paper towels, and tissues. They donate 50% of their profits to help build toilets in developing countries, aiming to improve sanitation and access to clean water. Wi...

Paper & Forest Products
51-250
Founded 2010

Description

  • Create collaborative frameworks that improve transparency across creative and partner teams.
  • Own and evolve operational workflows for Marketing Operations and Creative teams.
  • Deeply understand the creative intake process, project dashboards, resourcing dashboards, and budget management.
  • Identify friction points, process breakdowns, and operational needs, then document them.
  • Partner with Marketing Operations and Creative leaders to define business requirements and translate them into tools and process recommendations.
  • Design and implement a resource model that connects intake, allocation, and budget tracking.
  • Build and maintain a centralized dashboard for creative capacity and project spend.
  • Own and refine project intake benchmarking to improve accuracy and relevance.
  • Establish a sustainable budget review cycle with Finance and keep forecasts updated with roadmap changes.
  • Implement prioritization/ranking for staffing needs based on strategic importance.

Requirements

  • Experience redesigning resource and budget planning frameworks and driving adoption of new ways of working.
  • Ability to analyze complex data from Finance, Marketing, and Creative teams to build reliable forecasts.
  • Experience managing resource planning for teams of 20+.
  • Strong partnership and stakeholder management skills across functions such as Legal, P&C, Finance, and Creative.
  • Ability to hold teams accountable while maintaining collaborative relationships.
  • Comfort leading process and technology improvements to drive efficiency.
  • Strong communication skills with clarity and purpose.
  • Experience transforming messy processes into streamlined, sustainable operating models.
  • A values-led mindset and interest in contributing to social and environmental impact.
  • Experience collaborating on project sizing, approval processes, or similar operational workflows (preferred).

Benefits

  • Competitive, market-informed salary.
  • Meaningful support toward healthcare for team members around the world.
  • Generous paid leave.
  • Tailored learning and development opportunities.
  • Free toilet paper.
  • Opportunity to work for a certified B Corp with strong social and environmental impact.
  • High-performing, mission-driven team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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