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Localization Vendor Project Manager

4 hours, 4 minutes ago
India
Full-time
Junior
Customer Success Manager
Project and Program Management
HTML iOS macOS
Apply Now
Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997
View All Jobs 265

Description

  • Coordinate testing efforts and schedule resources across multiple labs and locations.
  • Meet with the client to clarify briefs, policies, requests, deadlines, and resource plans.
  • Collaborate with project managers, testers, and producers to keep schedules on track.
  • Maintain internal tracking for attendance, schedules, performance, and workload across language groups.
  • Review new candidate submissions, decide whom to invite for tryouts, and present qualified candidates to the client.
  • Guide tester and reviewer candidates through tryouts and serve as the primary onsite contact.
  • Manage onboarding for new testers and reviewers.
  • Provide technical and linguistic training, coaching, and guidance to improve performance, speed, and quality.
  • Compile and maintain training materials and operating guidelines.
  • Gather feedback from testers, client stakeholders, and Welocalize teams to identify issues and improve workflow.
  • Report onsite activity, team performance, client feedback, policy changes, and planning updates to Welocalize management and recruiters.
  • Support project managers and producers with additional tasks and help ensure employee safety on client premises.

Requirements

  • 2+ years of experience in the QA, localization, or globalization industry.
  • Bachelor’s degree in language, linguistics, HR, management, or a related field, or equivalent work experience.
  • People management experience.
  • Excellent command of written and spoken English.
  • Strong communication skills for working with client managers, linguists, project managers, and testers.
  • High level of integrity, discretion, ownership, and accountability.
  • Conflict management and mediation skills.
  • Ability to stay calm under pressure and manage competing stakeholder demands.
  • Extreme attention to detail and strong organizational skills for handling multiple tasks and deadlines.
  • Experience providing training to individuals and groups in technical and other skills.
  • Ability to work with OS X, iOS, iWork, iCloud, iTunes, Windows, and MS Office.
  • Preferred: project management experience and/or training.
  • Preferred: multilingual.
  • Preferred: knowledge of basic HTML and Unicode.
  • Preferred: basic computer networking knowledge, including IP addresses and proxy-based device setup.
  • Preferred: experience writing and editing QA plans.
  • Preferred: familiarity with photo editing and desktop publishing.
  • Preferred: training in conflict resolution or mediation.

Benefits

  • Remote full-time role.
  • Salary range of ₹9,00,000 to ₹12,00,000 per year.
  • Opportunity to work with a global, cross-regional team across North America, Europe, and Asia.
  • AI-assisted hiring process with human-led final decisions.

Interested in this position?

Apply directly on the company website

Apply Now

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