RemoteLeaf Logo
Log in Sign up

Telehealth Triage RN

1 hour, 22 minutes ago
United States
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
WelbeHealth

WelbeHealth

WelbeHealth is a full-service healthcare company that offers personalized support to help seniors age well at home and in their community. Their Program of All-Inclusive Care for the Elderly (PACE) provides comprehensive services at no cost, including ...

Family Services
251-1K
Founded 2015
$31M raised
View All Jobs 5

Description

  • Answer inbound and outbound calls after hours, including evenings, nights, weekends, and holidays, within scope of practice.
  • Consult with other clinical staff and on-call providers as needed to support participant care.
  • Coordinate telehealth meetings between participants and clinicians.
  • Resolve logistical and care-delivery issues such as transportation, medication delivery, and hospital discharge.
  • Support smooth transitions of care between hospitals, skilled nursing facilities, homes, and other settings.
  • Escalate changes in participants’ conditions and unresolved issues to management or appropriate clinical teams.
  • Provide continuity of care when the PACE center is closed.
  • Respond to participant needs during visits to residences or acute care settings when required.

Requirements

  • Graduate of an accredited school of nursing.
  • Unencumbered RN license.
  • Experience and nursing judgment to treat frail, elderly participants and manage complex clinical situations.
  • Strong clinical, organizational, and communication skills with seniors, families, and interdisciplinary team members.
  • Ability to work an assigned shift that may include days, evenings, nights, weekends, holidays, and overtime.
  • Highly motivated, self-directed, and able to execute tasks in a fast-changing environment.
  • Ability to make sound decisions in emergency situations.
  • Triaging experience is preferred.
  • Ability to work fully remote.
  • Willingness to comply with the company’s COVID-19 vaccination policy, including proof of vaccination or a declination form prior to employment.

Benefits

  • Fully remote work environment.
  • Medical, dental, and vision insurance coverage.
  • 17 days of personal time off, plus paid holidays and 6 sick days.
  • 401(k) savings plan with company match.
  • Base salary plus bonus compensation.
  • Competitive total rewards package with additional benefits.
  • Actual compensation range of $47.74 to $63.02 USD per hour, based on experience and relevant qualifications.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

PLOS

Customer Care Coordinator

PLOS 251-1K Media

PLOS is hiring a remote Customer Care Coordinator to serve as the primary contact for authors, editors, and reviewers, resolving customer issues and maintaining high-quality service within its Publishing Operations team.

United States United Kingdom Full-time Junior Customer Support Operations Specialist
$55k-$58k
CRM Salesforce
37 minutes ago
aptihealth

Clinical Support Specialist (Behavioral Health)

aptihealth 51-250 Health Care Providers & Services

aptihealth is seeking a Clinical Support Specialist to support behavioral health operations by coordinating non-clinical and pre-clinical care workflows that help therapists focus on direct patient treatment and improve care continuity.

United States Full-time Junior Customer Support Operations Specialist
$46k-$58k
42 minutes ago
Keeper Security

Consumer Support Specialist (Weekend Shift, Tues - Sat 8:30am - 5pm)

Keeper Security 251-1K Professional Services

Keeper Security is hiring a remote Consumer Support Specialist to handle consumer customer inquiries and help maintain a high-quality support experience for its cybersecurity software users.

United States Full-time Junior Customer Support
Android Cybersecurity macOS
1 hour, 7 minutes ago
Mercier Consultancy

Dutch Speaking Customer Support Specialist - Work In Sofia - Paid Relocation

Mercier Consultancy Professional Services

Mercier Consultancy MD is hiring a Dutch Speaking Customer Support Specialist in Sofia, Bulgaria to support Dutch-speaking clients and strengthen customer relationships in an international setting.

Bulgaria Greece Latvia Malta Poland Portugal Full-time Junior Customer Support
1 hour, 21 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers