Solutions Architect

6 hours, 6 minutes ago
Full-time
Senior
Software Development
Weave

Weave

Weave is an all-in-one communication platform for small businesses, offering a world-class phone system and a suite of communication tools. It helps automate tasks, maintain schedules, accelerate payments, gather reviews, and enhance customer relations...

Internet Software & Services
251-1K
Founded 2008

Description

  • Partner with Sales and Product during pre-sales to run discovery on regulatory workflows, document standards, and the customer tech stack.
  • Translate customer needs into impactful product demonstrations, pilot experiences, and credible implementation plans.
  • Co-lead customer implementations end to end with Customer Success.
  • Scope and map data and workflow changes required for onboarding and adoption.
  • Deliver AI template customizations for customer-specific regulatory requirements.
  • Build repeatable, stage-appropriate processes and success criteria for consulting and implementation as the customer base scales.
  • Champion full adoption across customer organizations.
  • Serve as the conduit between customers and Product/Engineering by turning real workflows, user stories, and data patterns into product feedback.

Requirements

  • 7-10+ years of experience supporting regulatory submissions within pharma or biotech organizations.
  • Deep, hands-on experience with drug development regulatory workflows and submission processes to global health authorities.
  • Comfort reasoning about customer tech stacks and data flows.
  • Experience prompting and translating regulatory requirements into tailored AI templates.
  • Consultant mindset with the ability to drive process improvement through change and innovation.
  • Ability to operate as both a pre-sales technical advisor and a multi-month implementation lead.
  • Outstanding educator and communicator who can train executive audiences and hands-on users.
  • Bachelor’s degree in Life Sciences or a related field.
  • Master’s degree is a plus.

Benefits

  • Competitive salary of $170,000 to $200,000.
  • Retention-based variable compensation with OTE of $200,000 to $250,000.
  • Equity.
  • Comprehensive health, dental, and vision insurance.
  • Generous PTO and parental leave.
  • Access to OneMedical, Talkspace, and Teladoc.
  • Remote work within the US or Canada, ideally in the Eastern time zone.
  • Career development opportunities in a growth-phase company.

Interested in this position?

Apply directly on the company website

Apply Now

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