Wati.io

Wati.io provides an end-to-end WhatsApp API solution designed for small and medium-sized businesses, enabling them to enhance customer engagement and streamline marketing efforts through personalized communication on the popular messaging platform.

Internet Software & Services

Information Technology

11-50 (30)

Founded 2019

$31M raised

21 open positions

Links

View All Jobs

Lead Product Designer

1 month ago

India

Full-time

Lead

Product Designer (UI/UX)

Product Management

Design Systems Figma Prototyping UX Design

Apply Now

Wati.io

Internet Software & Services

11-50

Founded 2019

$31M raised

View All Jobs 21

Description

Lead end-to-end design for core product areas from discovery through implementation.
Translate customer needs into intuitive experiences informed by research, competitor insights, and UX best practices.
Develop a deep understanding of competitor features and customer needs at the persona level.
Use modern tools and AI-assisted workflows to prototype, iterate, and validate ideas through user testing.
Lead user research, including interviews and analysis, to define measurable UX effectiveness and efficiency criteria.
Own and evolve the design system to improve consistency, scalability, and usability across the product.
Partner with engineering to ensure the design system is implemented accurately and continuously improved.
Reimagine and enhance the mobile app experience to maintain parity and coherence with the web app.
Collaborate with product and engineering teams to refine designs based on feedback during development.
Mentor designers, review their work, and support their growth.
Connect design decisions to product and business outcomes and present design demos to leadership for alignment.

Requirements

10+ years of experience in Product Design, including at least 3 years in a lead role.
A portfolio demonstrating strength in UX, interaction design, and visual design.
Expertise in Figma and proficiency with prototyping, design systems, and collaboration tools.
Experience designing complex systems or SaaS products.
Proven experience improving or maintaining a design system.
Experience designing mobile apps and understanding platform-specific design patterns.
Strong understanding of user research methods and how to turn insights into actionable ideas.
Hands-on experience with tools that support faster iteration, prototyping, and testing.
Curiosity about AI adoption in design and willingness to experiment with new tools or workflows.
Clear communication skills and comfort working with cross-functional teams and technical constraints.
A strategic mindset that connects design decisions to business goals.
Experience with AI-driven or conversational products (preferred).

Benefits

Opportunity to design a product used by thousands of businesses worldwide.
Work with a thoughtful, collaborative, and motivated team.
Real ownership of your work with space to experiment and innovate.
Flexible hours.
A culture that values craft, curiosity, and learning.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Presentation Designer / Freelance

Mindrift.ai: Be the “I” in AI Internet Software & Services

Mindrift is hiring a part-time remote Presentation Designer for the Tendem project to turn complex data and narratives into polished, high-stakes presentations and one-pagers within a hybrid AI + human workflow.

United States Part-time Junior Graphic Designer Product Designer (UI/UX)

Up to $104k

Figma Illustrator Photoshop

4 hours, 48 minutes ago

Apply

4 hours, 48 minutes ago

Senior Product Designer, Admin Experiences (Remote)

ezCater 251-1K Hotels, Restaurants & Leisure

ezCater is seeking a Senior Product Designer for Admin Experiences to shape enterprise and meal program admin tools that help businesses manage food at work and strengthen trust in the platform.

United States Full-time Senior Product Designer (UI/UX)

$146k-$187k

Design Systems Figma Prototyping Wireframing

5 hours, 3 minutes ago

Apply

5 hours, 3 minutes ago

Senior UI/UX Designer

Workana 1K-5K Internet Software & Services

Workana’s client, a fast-growing New York fashion marketplace, is hiring a Senior UI/UX Designer to shape the user experience and visual direction of its live peer-to-peer South Asian formalwear platform.