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Lead Product Designer

1 hour, 12 minutes ago
India
Full-time
Lead
Product Designer (UI/UX)
Product Management
Design Systems Figma Prototyping UX Design
Apply Now
Wati.io

Wati.io

Wati.io provides an end-to-end WhatsApp API solution designed for small and medium-sized businesses, enabling them to enhance customer engagement and streamline marketing efforts through personalized communication on the popular messaging platform.

Internet Software & Services
11-50
Founded 2019
$31M raised
View All Jobs 11

Description

  • Lead end-to-end design for core product areas from discovery through implementation.
  • Translate customer needs into intuitive experiences informed by research, competitor insights, and UX best practices.
  • Develop a deep understanding of competitor features and customer needs at the persona level.
  • Use modern tools and AI-assisted workflows to prototype, iterate, and validate ideas through user testing.
  • Lead user research, including interviews and analysis, to define measurable UX effectiveness and efficiency criteria.
  • Own and evolve the design system to improve consistency, scalability, and usability across the product.
  • Partner with engineering to ensure the design system is implemented accurately and continuously improved.
  • Reimagine and enhance the mobile app experience to maintain parity and coherence with the web app.
  • Collaborate with product and engineering teams to refine designs based on feedback during development.
  • Mentor designers, review their work, and support their growth.
  • Connect design decisions to product and business outcomes and present design demos to leadership for alignment.

Requirements

  • 10+ years of experience in Product Design, including at least 3 years in a lead role.
  • A portfolio demonstrating strength in UX, interaction design, and visual design.
  • Expertise in Figma and proficiency with prototyping, design systems, and collaboration tools.
  • Experience designing complex systems or SaaS products.
  • Proven experience improving or maintaining a design system.
  • Experience designing mobile apps and understanding platform-specific design patterns.
  • Strong understanding of user research methods and how to turn insights into actionable ideas.
  • Hands-on experience with tools that support faster iteration, prototyping, and testing.
  • Curiosity about AI adoption in design and willingness to experiment with new tools or workflows.
  • Clear communication skills and comfort working with cross-functional teams and technical constraints.
  • A strategic mindset that connects design decisions to business goals.
  • Experience with AI-driven or conversational products (preferred).

Benefits

  • Opportunity to design a product used by thousands of businesses worldwide.
  • Work with a thoughtful, collaborative, and motivated team.
  • Real ownership of your work with space to experiment and innovate.
  • Flexible hours.
  • A culture that values craft, curiosity, and learning.

Interested in this position?

Apply directly on the company website

Apply Now

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