Senior Experience Designer, Internal Experiences

2 hours, 35 minutes ago
Full-time
Senior
Design and User Experience
Justworks

Justworks

Justworks offers simple PEO & payroll solutions for small businesses, handling payroll, benefits, HR, and compliance in one platform to free entrepreneurs to focus on growth.

Professional Services
1K-5K
Founded 2012
$143M raised

Description

  • Advocate for Justworks users and champion operational simplicity across all touchpoints.
  • Balance user experience needs with business goals, technical constraints, and company strategy.
  • Collaborate with Product, Engineering, Research, and Data to define scope and align on user and business goals.
  • Participate in discovery efforts and translate insights into actionable design solutions.
  • Partner with other design teams to extend and adapt systems when needed.
  • Help guide and support less-experienced designers on shared work.
  • Create experiences for seller, service, and operational layers that improve the customer experience.
  • Perform other duties as assigned.

Requirements

  • 5+ years of professional experience designing complex, integrated human/software service delivery, ideally in HR, healthcare, insurance, benefits, or related domains.
  • Strong cross-functional collaboration experience with engineers, product managers, researchers, data scientists, and others.
  • Ability to visually model complex information structures and communicate ideas clearly to non-design audiences.
  • Practical understanding of how qualitative and quantitative research and data inform design decisions.
  • Attention to detail with a refined sense of craft in visual design, typography, and brand expression.
  • Fluency in Figma and other common design tools.
  • A portfolio of case studies showing leadership on complex product design efforts, problem framing, collaboration, final solutions, and measurable outcomes.

Benefits

  • Base salary range of $166,000 to $214,000 per year for the New York City office.
  • Great benefits.
  • Wellness program offerings.
  • Company retreats.
  • Welcoming and casual work environment.
  • Access to and learning from leaders in the startup community.
  • Supportive, entrepreneurial environment.

Interested in this position?

Apply directly on the company website

Apply Now

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