Conversational Data Collection Associate (Audio Recording) - Spanish ↔ Catalan

2 weeks ago
Contract
Entry Level
Customer and Technical Support
Volga Partners

Volga Partners

Volga Partners is a technology company that provides innovative solutions and services to clients. With expertise in ML, AI, and crowd management, we deliver high-quality software development, data annotation, content management, data mining, analytics...

Internet Software & Services
51-250

Description

  • Record natural customer support-style conversations based on provided prompts and instructions.
  • Play assigned roles such as Customer or Support Agent during recordings.
  • Complete recordings individually or with a partner, depending on the assignment.
  • Produce recordings in one or two languages when required by the assignment scope.
  • Follow scenario prompts covering topics such as account verification, basic technical issues, and simple troubleshooting.
  • Work in a quiet, noise-free environment to meet audio quality standards.
  • Upload files correctly and re-record assignments if quality requirements are not met.
  • Complete assigned work within project deadlines and respond to re-record requests if needed.

Requirements

  • Approximately 1 hour of recording time per assignment.
  • Ability to speak naturally and clearly, without sounding robotic or scripted.
  • Must follow instructions carefully and maintain clear audio quality with minimal background noise.
  • Computer or laptop with internet access.
  • Working microphone or headset.
  • Ability to use Google Sheets, Google Drive, and Zencastr.
  • Ability to download, rename, and upload files correctly.
  • Strong communication skills in the required language(s).
  • Availability aligned with project timelines and assignment needs.
  • Ability to sign an agreement and acknowledgement form, if selected, confirming quality review and audio data use terms.

Benefits

  • Pay rate of $45.00 USD for 1 hour of recording.
  • Paid per approved assignment.
  • Potential onboarding and scheduling based on project demand and language fit.
  • Existing Deel rates and onboarding structures may remain in place for currently onboarded participants, depending on assignment type and operational alignment.

Interested in this position?

Apply directly on the company website

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