Call Center Agent

3 weeks ago
Entry Level
Customer and Technical Support

VirtuHire

VirtuHire is a staffing and recruiting company focused on helping businesses hire remote South African talent. It offers hiring support and employee management services including onboarding, payroll, compliance, and employer-of-record support.

Staffing / Recruiting
11-50
Founded 2019

Description

  • Handle inbound and outbound calls professionally.
  • Book appointments for specialists with interested leads.
  • Follow up with clients to confirm appointments and share necessary information.
  • Maintain a positive customer experience through effective communication.
  • Work with client lists and manage the booking process.
  • Meet performance targets tied to incentives.

Requirements

  • Excellent verbal communication and phone etiquette.
  • Experience handling inbound and outbound calls.
  • Ability to work with client lists and manage booking processes.
  • Goal-oriented and motivated to meet and exceed targets.
  • Comfortable booking appointments for leads who have expressed interest in services.
  • Able to work remotely Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).

Benefits

  • Remote work schedule.
  • Monday to Friday hours.
  • Performance-based incentives based on target achievement.

Interested in this position?

Apply directly on the company website

Apply Now

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