Spanish Customer Care for Online Market Platform | Work and Live in Greece

1 day, 7 hours ago
Full-time
Entry Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Handle inquiries from Spanish-speaking customers.
  • Resolve customer complaints professionally to maintain high satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to improve product support and customer service processes.
  • Serve as a key representative of the company in customer interactions.

Requirements

  • Native-level fluency in Spanish, both written and spoken.
  • Minimum English proficiency of B2.
  • Strong communication and problem-solving skills.
  • Comfortable using computers and willing to learn new software tools.
  • Ability to work in a team-oriented environment.
  • Willingness to relocate and live in Greece.

Benefits

  • Competitive monthly salary.
  • Two extra salaries per year.
  • Monthly performance bonus.
  • Fully paid relocation package.
  • Continuous support before and during relocation to Greece.
  • Fully paid training.
  • Positive international environment.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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