Strategic Account Manager, Public Sector

5 days, 4 hours ago
Full-time
Lead
Customer and Technical Support
Virtualitics

Virtualitics

Virtualitics, Inc. leverages AI for advanced analytics, enabling rapid data processing, predictive modeling, and seamless integration into workflows for smarter business decisions.

IT Services
51-250
Founded 2016
$32M raised

Description

  • Own commercial and executive relationships, account strategy, expansion opportunities, and financial aspects of renewals.
  • Manage the full post-sales lifecycle for strategic government accounts and secure timely renewals.
  • Develop account plans with Sales and Delivery teams focused on customer health, value realization, and growth.
  • Build relationships with end users, executive sponsors, contracting officers, and other stakeholders.
  • Help customers achieve intended outcomes and maximize the value of the Virtualitics platform.
  • Conduct executive business reviews, monitor account health, and mitigate churn risks.
  • Represent customer needs internally and communicate feedback to Sales, Product, Engineering, and Delivery teams.
  • Identify and qualify expansion and upsell opportunities with account executives.

Requirements

  • 8–10+ years of experience in Strategic Account Management, Federal Sales, or a similar customer-facing post-sales role.
  • Demonstrated near-100% retention and renewal rates with large enterprise or government accounts.
  • Deep experience managing complex Federal or DoD contracts and government procurement and renewal processes.
  • Ability to navigate color of money, timelines, funding strategies, pricing, and risk mitigation discussions.
  • Exceptional communication and relationship-building skills with senior government and C-level stakeholders.
  • Strategic mindset with strong problem-solving and trusted-advisor capabilities.
  • Familiarity with enterprise software, particularly AI/ML, data analytics, or business intelligence.
  • Experience with AI, logistics, sustainment, or operational readiness solutions in the DoD preferred.
  • Established DoD or Intelligence Community program and contracting network preferred.
  • Secret clearance required, up to TS, or eligibility to obtain and maintain clearance; CRM experience and a relevant bachelor's degree preferred.

Benefits

  • Highly competitive compensation.
  • Meaningful equity participation.
  • Fully paid medical, dental, and vision coverage for employees and dependents.
  • Unlimited PTO.
  • Flexible work arrangements, including remote flexibility and hybrid options in Los Angeles or Washington, DC.
  • Meaningful ownership and career growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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