RemoteLeaf Logo
Log in Sign up

Virtualization Backup Engineer with Spanish

3 hours, 17 minutes ago
Romania
Full-time
Senior
Technical Support Engineer
DevOps and Infrastructure
CRM DHCP DNS Linux Oracle SQL TCP/IP Unix
Apply Now
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised
View All Jobs 149

Description

  • Perform troubleshooting and analysis, including log file investigation.
  • Act as a technical focal point for fellow IT professionals.
  • Own customer issues from case opening through resolution.
  • Troubleshoot issues in Veeam products and third-party components from Microsoft and VMware.
  • Determine whether issues are known defects, misconfigurations, or break-fix cases.
  • Educate customers by explaining how the process and product interactions work.
  • Document all customer interactions accurately in the CRM tool.
  • Meet support process and case handling expectations within SLA.

Requirements

  • Fluent Spanish and English in reading, writing, and speaking.
  • Advanced user or administrative-level experience with Windows Server 2016, 2019, 2022, or 2025.
  • Advanced user or administrative-level experience with Windows 10 or 11.
  • Practical knowledge of TCP/IP, including OS and firewall configuration.
  • Experience with networking configuration and troubleshooting, including NAT, ports, DHCP, and DNS.
  • Ability to quickly learn, understand, and explain technical information.
  • Ability and desire to take ownership of client issues through resolution.
  • Excellent time management skills.
  • Ability to work in a fast-paced environment.
  • UNIX and/or Linux knowledge is a plus.
  • Experience with VMware ESX(i) is a plus.
  • Experience with Microsoft Hyper-V is a plus.
  • Experience with Microsoft Exchange Server administration is a plus.
  • Knowledge of database engines such as SQL or Oracle is a plus.
  • Must be permanently located in Romania.
  • Remote work is indicated for the role.

Benefits

  • 21 annual vacation days, plus additional days based on tenure.
  • 4 extra global VeeaMe Days for self-care.
  • 24 paid volunteer hours annually through Veeam Cares.
  • Private health, dental, and vision insurance for employees and dependents.
  • Coverage for outpatient care, hospitalization, pregnancy monitoring, and psychology support.
  • Monthly meal and lifestyle benefits, including 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform.
  • Life insurance equal to 2× annual gross salary, plus critical illness and disability coverage and vision reimbursement.
  • Free access to the Bookster library platform.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Stripe

Product Support Specialist

Stripe 5K-10K Diversified Financial Services

Stripe is hiring a Product Support professional to work directly with enterprise users, resolving complex issues and improving the support experience for its largest customers.

Ireland Full-time Junior Customer Support Technical Support Engineer
SQL Tableau
3 hours, 2 minutes ago
Pearce Services

Lead Solar Field Service Technician III

Pearce Services 1K-5K Construction & Engineering

Pearce is hiring a Lead Solar Field Service Technician to travel nationwide and lead utility-scale solar farm maintenance, troubleshooting, and repair work for ground-mount PV systems and power plant equipment.

United States Full-time Senior Technical Support Engineer
$58k-$83k
3 hours, 2 minutes ago
CaptiveAire Systems

Commercial HVAC Service Technician

CaptiveAire Systems 1K-5K Industrial Conglomerates

CaptiveAire is hiring a Commercial HVAC Field Service Technician to commission, repair, and maintain commercial ventilation and HVAC equipment at customer sites.

United States Full-time Junior Technical Support Engineer
$65k-$70k
3 hours, 17 minutes ago
Temporal

Senior Developer Success Engineer - West

Temporal 51-250 Internet Software & Services

Temporal is hiring a Senior Developer Success Engineer for the West region to support developers deploying and operating its open-source platform in cloud-native environments and to resolve complex infrastructure challenges that improve reliability and developer experience.

United States Full-time Senior Customer Success Technical Support Engineer
$140k-$180k
Ansible AWS AWS CDK DNS Docker GCP Go Grafana Java Kubernetes Load Balancing Microservices Prometheus Python Terraform TypeScript
3 hours, 47 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers