Virtualization Backup Engineer (Italian Speaker)

1 hour, 38 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised

Description

  • Perform troubleshooting and analysis, including log file investigation.
  • Act as a technical point of contact for fellow IT professionals.
  • Own customer issues from case intake through resolution.
  • Troubleshoot issues in Veeam products and third-party components such as Microsoft and VMware.
  • Identify whether issues are known, caused by defects, or due to misconfiguration.
  • Correct issues in break/fix scenarios and explain the process to customers.
  • Document customer interactions accurately and within SLA in the CRM tool.
  • Educate customers on how the product and support process work.

Requirements

  • Fluent Italian and English, including reading, writing, and speaking.
  • Advanced user or administrative-level experience with Windows Server 2016, 2019, 2022, and 2025.
  • Advanced user or administrative-level experience with Windows 10 and Windows 11.
  • Practical knowledge of TCP/IP, OS and firewall configuration, and network troubleshooting.
  • Experience with NAT, ports, DHCP, and DNS configuration/troubleshooting.
  • Ability to quickly learn, understand, and explain technical information.
  • Ability and desire to take ownership of client issues through resolution.
  • Excellent time management skills.
  • Ability to work in a fast-paced environment.
  • UNIX and/or Linux knowledge is a plus.
  • Experience with VMware ESXi, Microsoft Hyper-V, Microsoft Exchange Server administration, or database engines such as SQL or Oracle is a plus.
  • Must be permanently located in the Czech Republic.

Benefits

  • 21 annual vacation days, plus additional days based on tenure.
  • 4 extra global VeeaMe Days for self-care.
  • 24 paid volunteer hours annually through Veeam Cares.
  • Private health, dental, and vision insurance for employees and dependents.
  • Coverage for outpatient care, hospitalization, pregnancy monitoring, and psychology support.
  • Life insurance equal to 2× annual gross salary, plus critical illness and disability coverage.
  • Monthly meal and lifestyle benefits, including 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform.
  • Free access to the Bookster library platform.
  • Learning and development opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and Global Day of Learning.

Interested in this position?

Apply directly on the company website

Apply Now

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