Renewals Sales Representative, Velocity

29 minutes ago
Full-time
Junior
Customer and Technical Support
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised

Description

  • Overachieve quota tied to territory renewal and expansion goals.
  • Manage renewals and growth of contracts in the assigned territory.
  • Proactively monitor expiring agreements and ensure timely continuation of maintenance coverage.
  • Prepare and provide proposals and quotes for customers and partners.
  • Handle inquiries related to pricing, co-terming, up-selling, and maintenance reinstatement.
  • Cold-call lapsed customers to reactivate support.
  • Work cross-functionally with Sales and other teams to support retention and prepare NSQs.
  • Collaborate with customers, partners, and Veeam associates to close renewals and additional licenses.
  • Maintain accurate and timely activity records in Salesforce.
  • Manage inbound renewal inquiries through renewal portals and meet KPIs, SLAs, and customer satisfaction targets.

Requirements

  • 2+ years of sales experience required, in any industry or vertical.
  • Renewals or customer success experience is a plus.
  • Bachelor’s degree required, or equivalent combination of education and experience considered.
  • Strong customer service skills required.
  • Excellent verbal and written communication skills required.
  • Exceptional organizational skills with the ability to prioritize, multitask, and meet deadlines and quotas.
  • Ability to work in a semi-autonomous, fast-paced environment.
  • High energy and self-motivation to handle a high volume of email communications and outbound calls.
  • Experience compiling, querying, analyzing, and reporting data.
  • Proficiency with Salesforce.com is desirable.
  • Basic knowledge of the virtualization industry and ability to communicate with the partner community.

Benefits

  • Unlimited paid time off, 12 paid holidays, 4 global VeeaMe Days for self-care, and 24 paid volunteer hours annually.
  • Paid parental leave: 8 weeks for all parents and 16 weeks for birthing parents.
  • Medical, dental, and vision coverage starting on day one.
  • Mental health support, therapy sessions, and digital wellness tools through the Employee Assistance Program.
  • 401(k) retirement plan with company matching contributions.
  • Fertility, adoption, and surrogacy support through Maven.
  • Tax-advantaged spending accounts for healthcare, dependent care, and commuting.
  • Learning and development resources including LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events.
  • Compensation range (OTE): $76,200 to $114,300 USD, including base pay and performance-based bonus/commission.

Interested in this position?

Apply directly on the company website

Apply Now

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