Customer Success Renewals Representative with German

14 hours, 22 minutes ago
Full-time
Junior
Customer and Technical Support
Veeam Software

Veeam Software

Veeam Software is the global leader in Backup that delivers Modern Data Protection, offering solutions for virtual environments, enterprises, small businesses, and service providers worldwide.

Internet Software & Services
1K-5K
Founded 2006
$500M raised

Description

  • Manage renewal of customer maintenance contracts in the assigned territory to protect revenue.
  • Monitor expiring agreements and take timely action to retain customers.
  • Prepare accurate proposals and quotes based on customer agreements.
  • Handle customer and partner inquiries related to pricing, co-terming, upselling, and reinstatement.
  • Collaborate with customers, channel partners, and internal teams.
  • Record all activities accurately in the CRM system.
  • Achieve sales targets with a focus on customer retention and revenue growth.

Requirements

  • Fluent English and German communication skills (B2 minimum).
  • Minimum 2 years of sales experience in software or a related industry.
  • Strong customer service skills.
  • Strong organizational skills.
  • Ability to work effectively in a fast-paced and semi-autonomous environment.
  • Self-motivated and able to manage high volumes of communication.
  • Basic knowledge of virtualization.
  • Proficiency with Salesforce is a bonus.

Benefits

  • 26 paid days off annually, plus 4 global VeeaMe Days for self-care and paid volunteer time.
  • Paid parental, maternity, and paternity leave.
  • Fully covered family medical plan, dental, rehab, and vaccinations.
  • Life, critical illness, and disability insurance.
  • Employer pension contribution via PPK.
  • Monthly Edenred meal allowance of 450 PLN.
  • Fully covered MultiSport card with access to sports facilities nationwide.
  • Six free therapy sessions, plus legal and financial advice.
  • Professional training and education, including courses, workshops, internal meetups, online learning platforms, and mentoring through MentorLab.

Interested in this position?

Apply directly on the company website

Apply Now

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