Varicent

Varicent provides industry-leading incentive compensation and sales performance management solutions to help businesses increase sales efficiency and effectiveness.

Professional Services

Industrials

251-1K (420)

Founded 2003

$35M raised

75 open positions

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Technical Operations Specialist

13 hours, 5 minutes ago

Mexico

Full-time

Mid Level

Operations Specialist

Quality Assurance and Testing

Agile Asana AWS Azure Git JIRA Monday.com Scrum SQL

Apply Now

Varicent

Varicent provides industry-leading incentive compensation and sales performance management solutions to help businesses increase sales efficiency and effectiveness.

Professional Services

251-1K

Founded 2003

$35M raised

View All Jobs 75

Description

Maintain and update source files used for weekly metrics reporting across multiple teams and tools.
Monitor R&D cloud spend, track overages, and produce weekly cloud spend health reports.
Manage escalations from internal teams by updating and tracking JIRA tickets for the R&D organization.
Coordinate translation projects between R&D and external vendors.
Support procurement activities by aligning stakeholders, managing timelines, facilitating approvals, and assisting with vendor evaluation.
Track vendor products, renewals, usage, billing, and team expenses to ensure alignment with agreements.
Facilitate recurring internal meetings, take and distribute notes, and keep collaboration tools updated.
Track development hours spent on innovation for audit and financial reporting purposes.
Support accessibility compliance efforts by coordinating reports and product gap follow-up with Product, Compliance, R&D, and vendors.
Coordinate security and compliance tasks, including training completion, open-source tooling review, and security escalations.
Plan and execute team events, including scheduling, catering, invitations, on-site logistics, budgets, and payments.

Requirements

3–6+ years of experience in an operations, project coordination, or business analyst role, preferably in a software or technology organization.
Strong organizational and time-management skills with the ability to manage multiple concurrent workstreams.
Proven ability to coordinate cross-functionally across engineering, finance, legal, and vendor teams.
Experience working in or alongside Agile/Scrum development teams.
Strong verbal and written communication skills, including experience preparing management-level presentations and metric reports.
Experience with vendor management, procurement processes, and contract coordination.
Proficiency with JIRA for ticket tracking and project coordination.
Familiarity with cloud platforms such as AWS, IBM, or Azure at a conceptual level for cost monitoring purposes.
Advanced proficiency in Microsoft Excel, including pivot tables, charting, advanced formulas, and data analytics techniques.
Strong proficiency in Microsoft PowerPoint for building clear, visually compelling presentations.
Experience with project and work management tools such as Monday.com, Asana, or equivalent platforms.
Working understanding of basic database querying concepts, including the ability to read and construct simple SQL SELECT queries.
Foundational understanding of software development concepts, including SDLC, version control, release cycles, and how development, QA, and operations teams interact.
CEFR B2 level English proficiency or higher is required.
Bachelor's degree in Business Administration, Operations Management, or a related field.

Benefits

Market-leading compensation package.
Comprehensive medical, dental, vision, and life insurance coverage.
Annual time off provided in accordance with applicable legislative requirements.
Remote work flexibility.
Wellness programs to support health and wellbeing.
Continuous development opportunities.
Access to the latest tools and technologies in a fast-paced environment.
A global, connected culture with hubs in Romania, the UK, the US, and Canada.

Interested in this position?

Apply directly on the company website

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