Varicent

Varicent provides industry-leading incentive compensation and sales performance management solutions to help businesses increase sales efficiency and effectiveness.

Professional Services

Industrials

251-1K (420)

Founded 2003

$35M raised

55 open positions

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Technical Account Manager – Analytics & SQL (Remote - Mexico Only)

6 hours, 20 minutes ago

Mexico

Full-time

Junior

Technical Account Manager

Data Science and Analytics

SQL

Apply Now

Varicent

Varicent provides industry-leading incentive compensation and sales performance management solutions to help businesses increase sales efficiency and effectiveness.

Professional Services

251-1K

Founded 2003

$35M raised

View All Jobs 55

Description

Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
Coach users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
Review new features, fixes, and release notes to assess their impact on customer environments.
Configure Varicent solutions based on documented customer requirements under guidance from the senior TAM.
Prepare and share monthly performance, utilization, and support-related metric summaries.
Analyze solution usage and data patterns to identify issues and opportunities for optimization.
Implement proactive maintenance actions and solution improvements.
Collaborate with TAMs and internal teams to troubleshoot errors, investigate defects, and support solution optimization.
Identify customer value realization opportunities and surface them to the primary TAM for strategic review.
Support customer conversations that position Varicent products as solutions to process challenges and enable upsell, cross-sell, and expansion opportunities.

Requirements

Advanced SQL is mandatory.
At least 5 years of experience in IT consulting or enterprise software implementation.
Prior experience with query-based languages and relational databases.
Strong experience with SQL data manipulation and Microsoft Excel.
Basic knowledge of system configurations, data models, and data integration best-practice concepts.
Understanding of the Sales Performance Management domain is preferred.
Hands-on experience with Varicent software products is strongly preferred, including administering, implementing, or supporting them.

Benefits

Opportunity to work for a market leader in Sales Performance Management.
Work with a diverse, collaborative, and innovative team.
Role-focused growth in a supportive environment.
Equal opportunity employer committed to inclusive hiring.
Accommodation available during the recruitment process.

Interested in this position?

Apply directly on the company website

Apply Now

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